Senior HR Coordinator

About Ramboll

Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow.

Equality, diversity, and inclusion are at the heart of what we do

We believe in the strength of diversity and know that unique experiences and perspectives are vital for creating truly sustainable societies. Therefore, we are committed to providing an inclusive and supportive work environment where everyone can flourish and reach their potential. We welcome applications from candidates of all backgrounds and encourage you to contact our recruitment team to discuss any accommodations you need during the application process.

•Handling request and tickets for HR Operations related queries from employees and managers for the countries to which Global HR Operations is providing services.

•General Employee Life Cycle support for the countries transitioned or with no local HR department

•Maintaining data in Workday pertaining to employee life cycle such as Promotion, Transfer, Contract extension, Title change, Probation & other job change transactions.

•Providing support to Team Lead in successful transition of Operational tasks.

•Assist team lead with Auditing the tasks performed by the team

•Queue management in servicenow

•Assist Team lead with documentation creation and SOP Updation.

•Assist Team Lead to Create and maintain quick guides, step by step guides and other training material for team to refer.

•Ensure all daily deliverables are done as per agreed timelines

•Ensure strong adherence to defined Turnaround time and SLA.

•Participate in weekly/ Monthly update calls with Countries and Global HR Ops Team.

-MBA in HR or any other stream .

-Business understanding of HR processes end-to-end.

-More than 4-7 years of experience of HR Shared services. Knowledge of any HR tool (Workday, PeopleSoft, Oracle, SAP or similar).

FUNCTIONAL COMPETENCIES

-Knowledge and experience of working in multinational company

•Strong knowledge of HRIS, Ideally Workday

•Strong experience of working in HR Shared Service centre environments

BEHAVIORAL COMPETENCIES

•Experience of working in a global matrixed organisation,

•Experience working in a fast-changing environment

•Able to take initiative, and act with confidence

•Service-minded and knows the importance of good customer service.

•Being systematic and have a structured work style with focus on details. 
Accountability
Supporting the Team Lead in managing the daily HR Operations activities