Senior Salesforce Administrator
Job Summary
Job Description
The Senior Salesforce Administrator will be responsible for driving efficiency and usability across the platform, providing hands-on support for end users in Sales and Support, and playing a key role in refining existing processes and launching new integrations. The role involves building and managing Salesforce automations, configuring and maintaining user access, troubleshooting and resolving user and system issues, collaborating with internal and external stakeholders on Salesforce projects, maintaining third-party Salesforce integrations, and ensuring data hygiene and maintenance. The candidate should stay current on Salesforce releases and best practices to recommend improvements.
Must have:
- 5+ years of Salesforce Administrator experience
- Salesforce Administrator Certification
- Hands-on experience with Sales Cloud and Service Cloud
- Experience with Salesforce declarative tools (Flows)
- Knowledge of user access and security settings
Good to have:
- Advanced Administrator certification is a plus
- Experience with CPQ
- Experience working with education data
- Proficiency with tools like Salesforce Workbench, SOQL, and Data Loader
- Experience supporting workflows in Service Cloud
Perks:
- Competitive pay, complete health insurance, 401(k) matching, bonuses, and an employee stock option plan.
- Flexible time off, 13 paid holidays, paid parental leave, wellness days, and a paid year-end holiday break.
- A robust catalog of benefits that support your professional growth and personal wellbeing.
- A varied and challenging role in a global and highly innovative high-growth company.
- Supportive, driven colleagues who have your back and share your passion.
7 skills required
Job Details
What We Do
At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe.
What It’s Like to Work at GoGuardian
We are an outcomes-focused learning company with a steadfast focus on improving learning environments, one classroom at a time. Working with us means joining a remote team of diverse, committed, mission-driven employees who are inspired by our vision, dedicated to our customers, and ready to roll up their sleeves. Guardians put their heads together to solve problems, learn together from experiments that fail, and stand together by their work with full accountability. We balance our diligence with an inclusive culture that invites everyone to bring their whole self to work. Join us and learn why “I love the people here” is one of the most frequent comments we hear from Guardians.
The Role
We’re looking for a Senior Salesforce Administrator to join our Sales Operations team and help elevate our evolving Salesforce ecosystem. In this role, you’ll drive efficiency and usability across the platform, provide hands-on support for end users in Sales and Support, and play a key role in refining existing processes and launching new integrations. You'll collaborate across teams that rely on Salesforce—spanning the entire customer journey from lead generation to onboarding and support. The ideal candidate is a proactive problem-solver with strong communication skills, a knack for simplifying complexity, and a comfort with fast-paced change.
What You'll Do
- Build, update, and manage Salesforce automations (Flows, Validation Rules, etc.) across Standard and Custom objects to streamline workflows and improve user efficiency across Sales Cloud and Service Cloud.
- Configure and maintain user access (Profiles, Roles, Permission Sets, Sharing Rules).
- Troubleshoot and resolve user and system issues in real time, supporting teams across Sales, Customer Success, and Support.
- Collaborate with internal System Admins and cross-functional stakeholders on Salesforce projects, enhancements, and integrations.
- Partner with external Salesforce contractors to scope, review, and implement technical solutions, ensuring alignment with internal standards and business needs.
- Maintain and optimize third-party Salesforce integrations (e.g., outreach tools, Groove, support platforms, data providers), ensuring stability, performance, and compatibility with platform updates.
- QC and test complex automations, data flows, and configurations created by teammates or external partners.
- Own data hygiene and maintenance efforts—develop and enforce processes to ensure data accuracy, deduplication, and field standardization while upholding Salesforce security best practices and protecting sensitive customer and business data.
- Stay current on Salesforce releases, new features, and best practices to recommend improvements and ensure our instance evolves with business needs.
Who You Are
- 5+ years of experience as a Salesforce Administrator, with a current Salesforce Administrator Certification (Advanced Administrator certification is a plus).
- Hands-on experience with Sales Cloud and Service Cloud, and a strong understanding of how these platforms support the end-to-end customer journey.
- A passion for creating efficiency through Salesforce declarative tools, especially Flows, and a strong eye for scalable automation.
- Deep knowledge of Profiles, Roles, Permission Sets, Sharing Settings, and Security Settings to effectively manage user access and system integrity.
- Solid understanding of the sales process in Salesforce, from Lead to Opportunity to Quote; experience with CPQ and supporting SaaS products is a strong plus.
- Comfortable working with relational data models; experience working with education data or K-12 institutions is a plus.
- Proficiency with tools like Salesforce Workbench, SOQL, and Data Loader; experience supporting workflows in Service Cloud is highly desirable.
- A self-starter who thrives in a fast-paced, dynamic environment, balancing multiple priorities while maintaining attention to detail
What We Offer
- Competitive pay, complete health insurance, 401(k) matching, bonuses, and an employee stock option plan.
- Flexible time off, 13 paid holidays, paid parental leave, wellness days, and a paid year-end holiday break.
- A robust catalog of benefits that support your professional growth and personal wellbeing: learning funds, lifestyle funds, online yoga & meditation classes, fertility & adoption reimbursement, giving funds with company match, and more…
Plus the intangible:
- A varied and challenging role in a global and highly innovative high-growth company.
- Supportive, driven colleagues who have your back and share your passion.
Please share this with your friends or co-workers who may be interested in working at GoGuardian! We have multiple openings and are always looking for talented people.
GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law.
GoGuardian's Job Applicant Privacy Policy is located here.
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About The Company
At GoGuardian, we’re helping shape the future of digital learning by providing educators, students, and schools with tools to create equitable and engaging learning environments. Together, we build innovative solutions that empower students, deliver insights, encourage experimentation, and reduce inequity.We’re looking for passionate team members to join us!
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