Job Summary

Job Description

As an SRE at PayPay, the role involves ensuring high availability and top-level performance of systems to provide users with reliable service. The responsibilities include analyzing technologies, developing monitoring tools, ensuring system stability, developing solutions for performance, integrating telemetry platforms, implementing best practices, documenting knowledge, staying updated on modern technologies, and participating in incident management. The goal is to improve system reliability and scalability, while delivering positive user experiences. Experience in troubleshooting, tuning microservices, software development in languages like Python, Java, or Go with strong fundamentals, is required, and the role requires collaboration within cross-functional teams.

Must have:

Troubleshooting microservices architectures on Kubernetes and AWS
5+ years of software development experience in Python, Java, or Go
Experience with observability tools and data gathering
Database knowledge such as RDS or NoSQL
Excellent communication and collaborative skills

Good to have:

Container image management and optimization
Experience in large distributed system architecture
Understanding of IaC and automation tools like Terraform
Background in SRE/DevOps concepts and implementation
Experience managing monitoring tools such as CloudWatch

15 skills required

15 skills required for this role

Add these skills to join the top 1% applicants for this job

scalability

communication

problem-solving

java

algorithms

kubernetes

microservices

nosql

aws

data-structures

python

terraform

nginx

prometheus

cross-functional

Job Details

About PayPay India

PayPay, a fintech company providing a service enjoyed by over 63 million users (as of April 2024) merely 5 years since its launch in 2018 in Japan. The company is now home to a very diverse team of members from more than 50 countries. We grew to a team of several thousand employees in Japan but are far from over. We are still in the Day 1. Every day, new members join us from all over the world to create new value and deliver it to society.

Why India ?

To build our Payment services, we got technical cooperation from Paytm (A large payment service company in India). And based on their customer-first technologies , we created and expanded the smartphone payment service in Japan. Therefore, we have decided to establish a development base in India, because it is a major IT country with many talented engineers, as evidenced by the fact that cutting-edge mobile payments can continue to be generated.

OUR VISION IS UNLIMITED

We dare to believe that we do not need a clear vision to create a future beyond our imagination. PayPay will always stay true to our roots and realise a vision (future) that no one else can imagine by constantly taking risks and challenging ourselves. With this mindset, you will be presented with new and exciting opportunities on a daily basis and have the opportunity to grow and reach new dimensions that you could never have imagined.

Job Description

At PayPay, we’re constantly working on improving our systems and processes to support PayPay’s exponential growth. As an SRE at PayPay, we strive towards ensuring high availability and top-level performance so that our users can have flawless and reliable service exceeding expectations.

Considering PayPay’s growth, we are looking for experienced SREs who can deliver insights into system bottlenecks and ensure system reliability and scalability, while increasing the number of services that our company offers.

We are looking for individuals who can bring informed and unique viewpoints, enjoy collaborating with a cross-functional team and are actively pushing boundaries to develop reliable and scalable solutions and positive user experiences.

Main Responsibilities

Analyse current technologies used in the company and develop monitoring and notification tools to improve observability and visibility.
Ensure system stability by pre-emptively verifying failure scenarios and implement solutions to reduce MTTR
Develop solutions to improve system performance with a focus on high availability, scalability and resilience
Integrate telemetry and alerting platforms to track and improve reliability of systems
Implement industry best practices for system development, configuration management and system deployment
Ensure seamless flow of information between teams by documenting knowledge gained
Be up to date on modern technologies and trends to advocate for inclusion within products if they add value
Participate in incident management including troubleshooting production issues, driving root cause analysis (RCA) and actively sharing lessons learned to improve system reliability and internal knowledge.

Required Skills and Experiences

Experience troubleshooting, tuning high performance microservices architectures running on Kubernetes and AWS in highly available production environments.
5+ years experience in software development in Python, Java, Go, etc with strong fundamentals in data structures, algorithms, problem solving and complexity analysis.
During the SRE selection process, you will have a coding challenge.
Curious and proactive in finding performance bottlenecks, scalability and resilience problem areas and addressing them.
Experience with observability tools and gathering data.
Database knowledge such as RDS, NoSQL, distributed TiDB, etc.
Excellent communication skills, collaborative and getting things done attitude.
Enjoy taking up a challenge and driving it to conclusion.

Preferred Qualifications

Container image management and optimization.
Experience in large distributed system architecture and capacity planning.
Understanding of IaC, automation tools, terraform, cloud formation, etc.
Background in SRE/DevOps concepts and implementation.
Experience in managing monitoring tools like CloudWatch, VictoriaMetrics, Prometheus and reporting with Snowflake and Sigma.
In depth knowledge of web technologies such as CloudFront, Nginx, etc.
Experience in designing, implementing or maintaining disaster recovery strategies and multi-region architecture to ensure high availability, resilience, and business continuity across critical systems.
Language ability in Japanese and English is a plus (We have a professional translator but it is nice to have language skills).