About CookUnity

Food has lost its soul to modern convenience. And with it, has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 35 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.

Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.

If that mission has you hungry in more ways than one, you’ve found the right job posting.

The role:

We’re looking for a Sr Manager - Fulfillment Process Engineering to join our Fulfillment & Logistics team. This role will play a vital part in optimizing end-to-end cold chain processes, from production handoff to last-mile delivery, improving efficiency, quality, and scalability across our multi-site fulfillment network.

Responsibilities:

• Evaluate and enhance cold chain fulfillment workflows to reduce quality defects including missing meals, incorrect meal placement, broken seals, and missing packages.
• Develop SOPs and standard work for operation of sealing machines, sleeving stations, and other critical fulfillment equipment to improve consistency and reduce human error.
• Partner with operations leaders to roll out process improvements and programs that enhance the handoff from fulfillment to logistics — including packaging validation, temperature control checkpoints, and loadout readiness.
• Create training documentation and visual work instructions to standardize best practices across fulfillment centers.
• Lead cross-functional root cause analysis initiatives for recurring quality or efficiency issues; implement countermeasures and follow-through audits.
• Support layout optimization of fulfillment lines and cold pack areas to improve flow, reduce dwell time, and increase packaging throughput.
• Establish performance dashboards and KPIs to track packaging accuracy, seal integrity, and cold chain compliance across the network.
• Partner with design and maintenance teams to influence equipment upgrades and new site layouts based on observed performance gaps.
• Lead Kaizen events or structured continuous improvement cycles across fulfillment centers focused on operational and quality gains.
• Train and mentor site leaders and team members on process control, lean methodologies, and six sigma tools.

Qualifications:

• Bachelor's degree in Engineering (Industrial, Mechanical, Supply Chain) or related STEM field.
• 5+ years of hands-on experience in process engineering within cold chain, logistics, food, pharmaceutical, or fulfillment industries.
• Proven track record leading large-scale process improvement initiatives in a distributed operations network.
• Ability to thrive in high-velocity environments, balancing strategy with hands-on problem solving.
• Willingness to travel 25–50% across CookUnity’s fulfillment sites.

Preferred requirements:

• Master’s degree in Engineering, Supply Chain, or Business.
• Lean Six Sigma certification (Green Belt or higher).
• Experience designing fulfillment or production layouts involving temperature-sensitive products and packaging equipment.
• Proficient in data analysis tools, simulation software, and process documentation tools (e.g., Tableau, Minitab, AutoCAD, Lucidchart).
• Experience collaborating across functions (Design, Ops, Quality, Logistics) to implement enterprise-wide process changes.
• Strong communication skills and ability to influence without authority.

Benefits

• Health Insurance coverage
• 401k Plan
• We grow, you grow: Stock Options Plan granted on Day 1
• Eligible for a bi-annual performance bonus
• Unlimited PTO
• 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical
• Paid Family leave
• Compassionate Leave: 3-5 days each time the need arises
• A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
• Wellness perks: access to a nutritional coach and fitness subsidies to build a healthy lifestyle
• Personalized Spanish coach
• Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

Compensation

All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Pay Range for this position

$120,000 - $130,000 USD

If you’re interested in this role, please submit your application and if we think you might be a fit, we'll get in touch with you. Thank you for your time!

CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.