Training Operations Coordinator

Job Title: Training Operations Coordinator 

Location: London - Hybrid Working Model  

 Application Closing Date : Sunday 1st June 2025 

About Springer Nature  

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit group.springernature.com and follow @SpringerNature / @SpringerNatureGroup  

About the Brand   

Nature Masterclasses has been developed by Nature Portfolio to provide professional development training for researchers. Nature Portfolio is part of Springer Nature, a leading academic and educational publisher. Nature Portfolio's flagship publication is Nature, a weekly multidisciplinary journal first published in 1869. 

About the Role   

We are looking for a Training Operations Coordinator to support the operations management of the Training Solutions team within Nature Masterclasses. You will lead administrative support and project manager for our online training, in-person workshops and webinars for researchers around the world!  

The Training Solutions team and Nature Masterclasses provide a range of services to scientists and researchers to help them, and their institutions, succeed. 

You will provide coordination support for first-class researcher training events. You will have excellent communication, organisation and project management skills and will have the chance to hone your project management abilities further supporting your team with a growing portfolio of training workshops and webinars 

Role Responsibilities 

• Work closely with other Training Operations Coordinators globally and the Events & Operations Manager to ensure the seamless execution of all training events, both online and in-person, while maintaining the high standards of Nature Masterclasses. 

• Communicate and coordinate regularly with international sales teams and project managers.  

• Support and on-board editors from the Nature series of journals to deliver training sessions. 

• Schedule in-house and external trainers to lead workshops. 

• Oversee the planning, material distribution, and facilitation of each workshop, aligning with client needs in coordination with the Events & Operations Manager and trainers.  

• Arrange international travel and coordinate with local teams to manage travel and accommodation logistics. 

• Organize all project meetings and lead at least two for each project. 

• Set up and facilitate webinars and in-person workshops (travel may be required) 

• Gather and analyse participant feedback, compiling reports to assess and improve training effectiveness. 

• Handle all administration and coordination for training webinars and workshop. 

• Act as first point of contact for all email enquiries related to training webinars and workshop. 

Experience, Skills & Qualifications 

Essential  

• Demonstrable ability to prioritise and multitask  

• Proven ability to meet multiple simultaneous deadline  

• Excellent written and verbal communication skills. 

• Organisation skills 

• Strong proven administration skills 

• Ability to work in a team and independently when required 

• Strong interpersonal skills including the ability to adapt communication and build and maintain relationships with stakeholders. 

• Attention to detail  

• Problem solving skills 

• Willingness to travel as required as part of the role’s responsibilities, possibly 1-2 times per year        

Desirable   

• An understanding of scientific publishing landscape and the needs of researchers/their institutions 

• Undergraduate degree (preferably in a scientific discipline) or equivalent experience. 

• A Pro-active approach to tasks and responsibilities 

At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. 

Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion 

If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Springer Nature is a Disability Confident Committed Employer and we encourage applications from candidates with disabilities. If you consider yourself to have a disability or learning difficulty and wish to submit your application in an alternative format or would like to discuss reasonable adjustments during the application and interview process, please get in touch either by phone on +44 (0)207 014 4020 or by email SpringerNatureUKCareers@springernature.com so we can make any necessary arrangements. 

For more information about career opportunities in Springer Nature please visit https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers/ 

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