Account Director

4 Months ago • 8 Years +

Account Management

Job Description

The Account Director will provide strategic recommendations and manage resources to meet client marketing needs. They will act as a trusted advisor, understand client business insights, and contribute to business growth. Responsibilities include leading day-to-day activities, identifying new business opportunities, managing the team, and collaborating with other departments to execute strategies. The role involves building client relationships, identifying business challenges, leading projects, and ensuring client expectations are exceeded. The Account Director will also be involved in client planning and strategy sessions, presenting campaign concepts, and building strong internal relationships. The role demands experience in delivering 360 campaigns, and a commitment to high standards of service.

Must Have:

Build effective client relationships and acts as day to day client partner
Experience in delivering 360 campaigns with digital knowledge
Strong relationship management, leadership, and teamwork skills
Strong time management skills with an ability to prioritize

Add these skills to join the top 1% applicants for this job

team-management

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marketing-automation

The purpose of this role is to provide strategic recommendations and manage all resources to ensure the Client’s marketing needs are met.
They are viewed as a trusted advisor to client, understands and articulates client business insights and leverages to contribute ways to move business forward, lead and monitor the day-to-day activities; proactively identify new business building insights and opportunities, manage, motivate and develop their team; work with other departments to develop and execute strategies that will build the Client’s business.

Job Description:

Build effective client relationships and acts as day to day client partner and trusted adviser; working with them to achieve their marketing objectives and works to nurture and grow the relationship
Acts as a client partner or consultant who can identify client business challenges and bring to bear the best capabilities of the broader Dentsu network
The work is centered around creating innovative digital work across the customer decision journey, working on both product launches and brand campaigns.
Leads projects from initial scoping and creative brief through to production – while also being willing to ‘get your hands dirty’ and become involved to ensure projects are completed and client expectations are exceeded.
Is a committed, responsible and confident leader of projects, who can work both independently and as part of the wider team
Has experience in delivering 360 campaigns; with knowledge of digital, marketing automation, content, media, analytics and reporting, offline application, and production
Brief media, creative, strategy staff and third parties to ensure all parties are fully equipped with the required information and expectations are fully met
Provides hands on support and guidance for more junior members of the account management team in the production of campaigns, sharing expertise and knowledge to ensure work is completed accurately and exceeds client expectations.
Maximizes margins achieved from every project, ensuring forecasts are always met in the agreed time period, while ensuring client needs are exceeded.
Contributes accurately to weekly forecasting process and helps to manage invoicing onto client invoicing platform
Always provides the high standard of service to the client that meets and exceeds client expectations
Leads weekly client meetings and actions client requests and briefs in a timely manner
Involvement in client planning and strategy sessions and expected to contribute materials and support with client co-ordination.
Ensuring all projects are delivered on brand, meet the brief and are the best agency standard possible
Presenting alongside agency colleagues, in particular Strategy, Media, and Creative teams, campaign/project concepts and budgets to the client
Building strong internal relationships across each department to ensure a good working environment between all departments

Experience / knowledge required

Previous B2B marketing experience
über-organised and detail-oriented individual
A confident manager with a safe-pair of hands for both the agency and clients
Strong relationship management, leadership, and teamwork skills
Strong time management skills with an ability to prioritise
Ability to think quickly, solve problems and offer solutions
Excellent facilitator and highly pro-active
Minimum 8 years of working experience preferably within a creative agency/client environment

General competencies