Account Manager Gopay (Surabaya)

Fasten your helmet and climb on board if you’re ready to be our Account Manager for Gopay. Based in Surabaya, you’ll take the wheel in leading a talented sales executive in merchant acquisition initiatives for our payment acceptance (Gopay) for the District. Employing your stellar team management and interpersonal communication abilities, you'll go the extra mile to better understand our merchant partners' concerns and experiences on the field to resolve their pain points execute sales strategies that cater to their feedback, and automate their operations. Your efforts will enhance both the daily operations and size of our merchant-partner family in the region and ensure your team achieves all regional sales targets in a timely manner.

In the MSME sales team, we consistently strive to implement solutions that allow our merchant partners in Indonesia to sell their products both online and offline. We also work to improve the merchant-partner experience through product innovation and integration with the rest of the Gojek ecosystem.

Our portfolio of products includes merchant-facing solutions that aid our subscribed merchant partners in their sales operations. Indonesia is a highly dynamic market, where products have to react promptly to market trends and shifts, and where product managers and business leads need the flexibility to experiment and iterate fast. With that in mind, as the Sales team, we introduce and educate potential customers on how they can benefit by using our products.

One of the biggest obstacles our team has had to overcome is figuring out the most effective way to increase our standing in the market with our product solutions. After many weeks of research, collaboration, and trial and error, we figured out that the best way to tackle this issue was to pour a bulk of our effort into acquiring more merchant partners in various industries, leveraging heavily on the Gojek ecosystem as a whole.

We're a highly flexible team with a target-driven mindset. We manage our own work hours, so long as we deliver the expected results on time. As a team, we enjoy working at cafes, learning from and about one another, and having fun all along the way.