Bilingual (Spanish/English) Member Loyalty Partner

7 Hours ago • All levels

Job Summary

Job Description

The Bilingual Member Loyalty Partner will engage with potential members, promote Oportun services, and process transactions. They will also work with partner store management to support outreach and sales goals. This role involves informing and educating potential members about Oportun's services through outreach efforts at partner locations and community events, building relationships, and assisting with applications. This role requires the ability to work weekends and be flexible with a rotating work schedule.
Must have:
  • Bilingual in English and Spanish is required.
  • Outgoing and sales-focused with a passion for helping members.
  • Must be available to work weekends.
  • Must have basic computer skills
Perks:
  • Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
  • Paid Time Off
  • Paid Training
  • Competitive pay, plus sales incentives $
  • Growth opportunities

Job Details

ABOUT OPORTUN

Oportun (Nasdaq: OPRT) is a mission-driven fintech that puts its 2.0 million members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $16.6 billion in responsible and affordable credit, saved its members more than $2.4 billion in interest and fees, and helped its members save an average of more than $1,800 annually. Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009.

 

WORKING AT OPORTUN


Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups.

POSITION OVERVIEW

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. Our Member Loyalty Partners are passionate about listening, helping, and connecting with people at all touchpoints, primarily through outreach activities performed in our partner store locations, and in the communities around Oportun stores. If the need for outreach at our partner locations changes, team members in this role may transition to performing customer service and outreach duties primarily at an Oportun store location instead. As a key member of our team, you will make the mission of Oportun come to life by educating our customers, (known as our members), and communities about our inclusive, affordable financial services that empower them to build a better future.

RESPONSIBILITIES

  • Engage with potential members both inside and outside our partner locations.
  • Welcome our partners’ customers with a warm greeting and promote Oportun   services.
  • Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
  • Work as a team or independently, including time alone without direct supervision or with Oportun coworkers, while exceeding daily goals in our lending and servicing activities.
  • Work with our partner location store management and their team members to support outreach and sales goals.
  • Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 95% of the time at, partner locations, and/or community events. Activities include:
    • Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
    • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness of Oportun products, capture leads, and assist with starting applications.
    • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and
    • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
  • Use an iPad intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
  • Stand while assisting members; sitting is allowed during non-member-facing tasks.
  • Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
  • Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

REQUIRED QUALIFICATIONS

  • Must be bilingual (English/Spanish).
  • Must be outgoing, sales-focused, and enjoy speaking with people.
  • Must love to help members, including prospective members through outreach and educational activities.
  • Must be available to work weekends and be flexible with a rotating work schedule of hours based on operational staffing needs. Schedules are set every two weeks.
  • Must have regular, reliable, and predictable attendance to support store operations.
  • Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
  • Ability to lift and/or move objects up to 25 pounds, as needed.
  • Basic computer skills and ability to operate office equipment such as phones, scanners, and iPads.
  • Ability to organize and file paper documents.

AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE

  • Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
  • Accident coverage
  • Paid Time Off
  • 16 paid hours (VTO) to participate in volunteer activities each year
  • Employee Assistance Fund (OEAF)
  • 401(k) retirement savings
  • Travel Assistance
  • Paid Training
  • Competitive pay, plus sales incentives $$
  • Growth opportunities
  • Flexible schedules
  • Opportunity to positively impact your community

The base hourly rate for this full-time position is $17.00 - $18.00.

Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting.

Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.”

Similar Jobs

Tencent - Data Science Intern

Tencent

(On-Site)
2 Months ago
PwC - IN_Director_ Econometric Modelling_ Growth Business_  Advisory_ Noida

PwC

Noida, Uttar Pradesh, India (On-Site)
7 Months ago
Team Liquid - Video Producer/Filmmaker

Team Liquid

Utrecht, Utrecht, Netherlands (On-Site)
2 Months ago
Google - Sales Specialist, Go-To-Market, Google Cloud

Google

Berlin, Berlin, Germany (On-Site)
2 Weeks ago
Carry1st - Tribe Campus Leader

Carry1st

Cairo Governorate, Egypt (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Epic Games - Product Manager (BR & Reload)

Epic Games

(On-Site)
3 Months ago
Games2win - Sr Fashion Stylist

Games2win

Mumbai, Maharashtra, India (Hybrid)
1 Week ago
PhonePe - Associate Manager, Workforce Management

PhonePe

Pune, Maharashtra, India (On-Site)
1 Week ago
Ramboll - Associate Consultant, Site Solutions

Ramboll

Hartford, Connecticut, United States (Hybrid)
4 Months ago
kuda  - Operational Risk & Business Continuity Officer

kuda

Lagos, Lagos, Nigeria (Hybrid)
1 Week ago
Unity - Senior Client Partner, AEC and Manufacturing

Unity

Tokyo, Japan (On-Site)
1 Week ago
Monzo - Financial Control Manager

Monzo

London, England, United Kingdom (Hybrid)
1 Week ago
PwC - Finance Transformation Consultant

PwC

Bangkok, Bangkok, Thailand (On-Site)
7 Months ago
Eventbrite - Account Executive

Eventbrite

(Remote)
4 Days ago
NielsenIQ - Retail Specialist - Sales

NielsenIQ

Almaty, Almaty Region, Kazakhstan (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Houston, Texas, United States

Jane Street - Market Data Specialist, Feeds

Jane Street

New York, New York, United States (On-Site)
1 Week ago
sagecor - Program Integrator 2 (AWF - 028)

sagecor

Annapolis Junction, Maryland, United States (On-Site)
1 Month ago
Adyen - Compliance Officer

Adyen

San Francisco, California, United States (On-Site)
1 Week ago
Interactive Brokers - Compliance Analyst (Temp)

Interactive Brokers

Chicago, Illinois, United States (Hybrid)
1 Week ago
AppLovin - Software Engineer I, Backend

AppLovin

Palo Alto, California, United States (On-Site)
2 Months ago
Epic Games - Principal Data Analyst

Epic Games

Cary, North Carolina, United States (On-Site)
4 Weeks ago
The Walt Disney Company - Senior Software Engineer - Apple Platform (ESPN tvOS)

The Walt Disney Company

San Francisco, California, United States (On-Site)
4 Weeks ago
sphere entertainment - Supervisor Broadcast Systems

sphere entertainment

Las Vegas, Nevada, United States (On-Site)
1 Week ago
UPF Industries  - General Labor

UPF Industries

Hillsboro, Texas, United States (On-Site)
3 Days ago
Tribe Gaming - Partnership Account Manager (Games)

Tribe Gaming

Austin, Texas, United States (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Oportun (Nasdaq: OPRT) is a digital banking platform that puts its 2.2 million members' financial goals within reach. With intelligent borrowing and savings, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $17.8 billion in responsible and affordable credit, saved its members more than $2.3 billion in interest and fees, and helped our members save an average of more than $1,800 annually.

Chula Vista, California, United States (On-Site)

Houston, Texas, United States (On-Site)

Conroe, Texas, United States (On-Site)

Dallas, Texas, United States (On-Site)

Houston, Texas, United States (On-Site)

Houston, Texas, United States (On-Site)

Gilroy, California, United States (On-Site)

Los Angeles, California, United States (On-Site)

Leon, Guanajuato, Mexico (On-Site)

View All Jobs

Get notified when new jobs are added by Oportun

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug