IT Operations Specialist

Dear Aspirant!

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

We are looking for: IT Operations Specialist,

You’ll make an impact by:

• Infrastructure & Systems Management: Manage and maintain Windows Server environments, including Active Directory, Domain Controllers, DNS, and DHCP services.
• Administer Office 365 environments and handle user access, permissions, and configuration.
• Manage cloud platforms such as AWS, Google Cloud Platform (GCP), and Microsoft Azure for infrastructure and service delivery.
• Oversee and maintain Okta Single Sign-On (SSO) implementations to ensure secure user authentication and access.
• Network Administration & Security: Configure and manage network devices within the Cisco Meraki ecosystem, including switches, Wi-Fi access points, and the Meraki Dashboard.
• Administer Palo Alto firewalls and maintain network security policies to protect organizational assets.
• Apply networking fundamentals such as TCP/IP, VLANs, and routing protocols to ensure optimal network performance and connectivity.
• Project Management & Migration: Lead or participate in IT infrastructure projects, including platform migrations and upgrades.
• Develop and maintain project plans, timelines, and budgets while ensuring resources are effectively allocated.
• Manage change requests and implement process improvements to enhance IT operations.
• Document project workflows, configurations, and operational procedures.
• Asset & Inventory Management: Manage the full IT asset lifecycle, including procurement, inventory tracking, and disposal.
• Maintain accurate records of hardware, software, and SaaS subscriptions.
• Coordinate vendor relationships and procurement processes to ensure timely acquisition of IT resources.
• Collaboration Tools & Documentation: Apply Atlassian tools (Jira, Confluence, Jira Service Management) for ticketing, documentation, and workflow management.
• Create, update, and maintain comprehensive use documentation, knowledge bases, and operational manuals.
• Ensure smooth incident, problem, and change management processes through effective ticketing system usage.
• Soft Skills & Leadership: Demonstrate excellent problem-solving, analytical, and decision-making abilities.
• Communicate effectively with technical teams, partners, and executive leadership.
• Provide mentorship and guidance to junior team members.
• Manage multiple priorities in fast-paced environments and drive timely resolution of issues.
• Engage with partners to align IT operations with business needs and strategic objectives.
• Compliance & Continuous Learning: Stay updated with industry certifications and standard processes (e.g., Microsoft Azure, AWS, Cisco Meraki, ITIL).
• Ensure compliance with organizational policies, security standards, and regulatory requirements.

Use your skills to move the world forward!

• Infrastructure & Systems Management
• Bachelor’s degree in computer science, Information Technology, or related field
• Minimum 5+ years of hands-on experience with Windows Server environments
• Expertise in managing Active Directory, Domain Controllers, DNS & DHCP services
• Knowledge of cloud platforms (AWS, GCP, and Microsoft Azure)
• Experience with Office 365 administration and management
• Ability in managing Okta SSO implementations
• Network Administration & Security:
• Experience with Cisco Meraki ecosystem (Dashboard, Switches, Wi-Fi APs)
• Hands-on experience configuring and managing Palo Alto firewalls
• Understanding of networking fundamentals (TCP/IP, VLANs, routing protocols)
• Project Management & Migration:
• Understanding of IT infrastructure projects
• Experience in platform migration projects and change management
• Ability to create and maintain project timelines, resource allocation, and budgets
• Strong documentation and process improvement skills
• Asset & Inventory Management:
• Experience with IT asset lifecycle management & maintaining IT asset inventory records
• Knowledge of procurement processes, SaaS subscriptions and vendor management•   
• Collaboration Tools & Documentation:
• Experience with Atlassian suite (Jira, Confluence, JSM etc.)
• Strong knowledge of ticketing systems and workflow management
• Ability to create and maintain use documentation.
• Education & Certifications:
• Relevant certifications such as:
• Microsoft Certified: Azure Administrator Associate
• AWS Certified Solutions Architect
• Cisco Meraki Network Associate
• ITIL Foundation certification
• CompTIA Network+ or Security+
• Soft Skills & Leadership
• Excellent problem-solving, analytical, good communication and interpersonal abilities.
• Team leadership and mentoring experience.
• Ability to work in fast-paced environments and handle multiple priorities
• Experience in partners management and executive communications.

Create a better #TomorrowWithUs!

This role is based in Chennai, where you’ll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.

We’re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.

Find out more about Siemens careers at: www.siemens.com/careers

Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds