Learning and Development Business Partner

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Learning & Development Business Partner

Adyen is built for talented people and in this role you get to work with the smartest people in the industry. The Learning & Development team plays a crucial role in creating an environment that enables Adyen to build the world's best financial technology platform. 

Adyen has a unique culture and therefore a unique approach to creating an environment for talented people. This role is for someone already proven successful in a ‘classical’ Learning & Development role and who is excited to set a new standard for how Learning & Development creates lasting business impact beyond the well tested learning methods.  

We create our own path and own our growth. We have built a solid foundation of high quality learning programs and are recognised as a key team enabling business success. While this foundation has brought us to where we are today we have new opportunities ahead and this is where the Learning & Development Manager is expected to create long term impact. 

Building on our foundation of our best in class blended learning offerings, the future requires us to create activities that bring the learnings into the flow of work to ensure lasting learning impact. In this role you will actually spend 70% of your time on building the ‘70’ of the 70-20-10 model of learning. To be successful achieving that, your key skills are: strategic thinking, senior stakeholder management, instructional design, creative thinking and a strong appetite to understand our business.

What you'll do:

• Based on our strategic Learning & Development priorities define, build, execute and measure impact of the ‘learning in the flow of work’ and ‘embedding’ agenda
• Work closely with other HR colleagues and learning teams to consult on needs analysis and design meaningful ‘learning in the flow of work’ initiatives
• Collaborate with senior leadership to understand business needs and provide strategic insights to support organizational growth and transformation
• Build community of senior leaders role modeling this approach to learning and influencing leaders to be accountable for creating a learning culture
• Partner with our L&D Program Managers and Specialists to build cohesive learning journeys 
• Build the experience of ‘learning in the flow of work’ in our LMS
• Facilitate learning events across multiple audiences (15-20% of the time) and travel 3-4 times a year    

Who you are:

• 8+ years of Learning & Development experience from a global tech / scale-up environment
• Solid experience building end-to-end learning journeys including instructional design, facilitation, coaching / mentoring and impact measurement 
• A thought leader driving impactful learning solutions based on long term goals 
• Proven experience partnering with senior stakeholders and building trust through results
• Role modeling a growth mindset - biased towards execution and comfortable trying things out never done before  
• Demonstrate flexibility and adaptability in managing and implementing learning initiatives in a rapidly changing environment
• Lead change management efforts by communicating effectively with stakeholders and ensuring smooth transitions during organizational changes
• Foster a culture of continuous learning and improvement, encouraging employees to embrace new technologies and methodologies
• Creative thinker and lives by ‘launch fast and iterate’
• Strong strategic skills and the ability to connect the bigger picture to smaller projects and get people excited about your story along the way

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of one of our Amsterdam, San Francisco, Chicago, or New York offices. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.