NOC Support Services Specialist for the Homeless

Job Description

• Coordinate resources and care for persons enrolled in program
• Manages the provision of individual client services, ensuring client's needs are met
• Intervenes and problem solves issues if outcomes/goals and service delivery are not being met according to program goals and established timelines
• Develops client's initial intake, progress and discharge reports; tracking and documenting status of person served
• Schedules/facilitates interdisciplinary case conferences with all community partners, funders and family members
• Arranges for provision of necessary equipment to enable achievement of agreed upon functional goals
• Participates in Program Evaluation, Quality Assurance
• Maintains the highest standard of professional conduct in relation to information that is confidential in nature.
• Shares information only when the recipient's right to access is clearly established and the sharing of such information is clearly in the best interest of the person served
• Adheres to and participates in Company's mandatory Health Insurance Portability Accountability Act (HIPAA) privacy program/practices and Business Ethics and Compliance programs/practices
• Attends, participates in and/or conducts internal staff development programs, obtain continuing education as required by Company policy and regulations.
• Performs other duties assigned

Qualifications

• Prior experience in a 24-hour care facility preferred
• Availability to work overnight shift 11:00 PM to 7:30 AM
• Bachelor's degree or equivalent experience preferred
• Demonstrated crisis management ability
• Demonstrates effective and professional interpersonal, verbal, and written communications skills
• Strong computer software (Microsoft Office) and data entry skills
• Able to work independently and part of a team
• Organized and able to function under minimal supervision
• Has reliable transportation and is able to travel to/from multiple assignments/locations on a daily basis.