Sales Support

3 Months ago • 6-12 Years • Sales

Job Summary

Job Description

Application Consultants are responsible for understanding the client's business processes, both current and future, and aligning them with the technologies being used. They define what can be achieved through standard implementations and what requires customizations. They can customize applications, collaborate with developers, and work with users to implement changes. This role involves leading process improvements and advising clients on implementing modules. This individual should be able to conceptualize a business or technical solution leveraging colleagues and partners and must mastered at least one methodology in-depth and have an advanced knowledge of one or more business domains, and one or more SaaS or package software solutions.
Must have:
  • Understanding of client business processes.
  • Ability to map business processes to technologies.
  • Knowledge of SaaS or package software solutions.
  • Ability to lead process improvements.
  • Workshop facilitation skills.

Job Details

Job Description

Application Consultants understand the client business process, current and future, and map it to the technologies being used, giving a demarcation of what can be achieved through a standard implementation and what would need customizations or extensions to be done to the application. They may functionally customize the application, partner with application developers to design application enhancements and extensions, and work with business users to implement process changes.

Job Description - Grade Specific

Individual should be able to conceptualize a business or technical solution leveraging colleagues and partners and must mastered at least one methodology in-depth and have an advanced knowledge of one or more business domains, and one or more SaaS or package software solutions. This role has wide knowledge of industry innovations and competitor activity and actively engage in, and contribute to, internal and external knowledge developments. Individual has the solution knowledge and consulting skills to lead process improvements, “as-is/ to-be” analysis on business processes and/ or IT and can advise clients on the implementation of one or more package modules. This role is responsible for workshop facilitation, integration testing and user acceptance testing. Individual is seen as active member within technology communities. Certifications: maintain certifications on Saas or Package Based solution and relevant methodology​

Skills (competencies)

Active Listening
AMDOCS (ACC)
AMDOCS (Clarify)
AMDOCS (Enabler)
Analytical Thinking
APEX
Aprimo Configuration
Aprimo Customization
Aprimo Functional BA
Aprimo Reports
Aprimo Testing
Apsona for Salesforce
Assertiveness
Brandwatch
Business Acumen
Client Centricity
Collaboration
Coupa
Critical Thinking
D365 CE
Dynamics 365 for Marketing
Dynamics CRM 2011
Dynamics CRM 3.0
Dynamics CRM 4.0
Dynamics CRM Online
Dynamics CRM Services
EMIND - PAYROLL
EMIND - Personnel Administration
Empathy
Employee Management Self-Service (ESS/MSS)
Facilitation
Field Service
Force.com
GlobalWebIndex
HighRadius
inconsoWMS X
Influencing
Infor Birst
Infor EAM
Infor ERG
Infor ION
Infor M3
Infor WFM
Ivalua
JDA - Allocation
JDA - Enterprise Planning
JDA - Floor & Space Planning
JDA - Intactix Knowledge Base
JDA - Master Planning
JDA - Merchandise Mgmt System
JDA - Monitor
JDA - Planogram Generator
JDA - SCPO
JDA - Sequencing
JDA - TM and Logistics
JDE Financials
JDE Manufacturing
JDE Order Management
JDE Projects (Project Mgmt)
JDE SC Planning & Exe-Logistic
JDE Supply Mgmt (Procurement)
K-System
Learning Mindset
Lightning Design System
Maximo Functional
Maximo TSRM
Meridium Enterprise APM
MS Dynamics Portals
Netsuite - GL/AR/AP/JE
Netsuite - Business Analytics
Netsuite - Case Management
Netsuite - E-Commerce
Netsuite - Manufacturing
Netsuite - Procurement
Netsuite - Retail Management
Netsuite - SaaS Integration
OpenText for SAP
Oracle CRM Cloud
Oracle Financials Cloud
Oracle HCM Cloud Global Core HCM
Oracle HCM Cloud Talent Management
Oracle Manufacturing Cloud
Oracle Order Management Cloud
Oracle Procurement Cloud
Oracle Project Portfolio Management Cloud
Oracle Sales Cloud
Oracle Supply Chain Management Cloud
PeopleNet - ADB
PeopleNet - Payroll
PeopleNet - Performance Management
PeopleNet - Personnel Administration
Peoplenet - PRL
PeopleNet - RAM-DL
PeopleNet - Recruitment
PeopleNet - Trainning
Proactiveness
Problem Solving
Project Management
Relationship-Building
Requirements Gathering
S/4HANA - Planning and Detailed Scheduling
S/4HANA EHSM - Environment Management- Emission Management
SAFe
Sales Cloud
Salesforce (Functional)
Salesforce Billing
Salesforce Classic
Salesforce Commerce Cloud
Salesforce CPQ
Salesforce Einstein
Salesforce Experience Cloud
Salesforce Field Services Lightning
Salesforce Gearset
Salesforce Health Cloud
Salesforce Heroku
Salesforce LWC
Salesforce Manufacturing Cloud
Salesforce Marketing Cloud
Salesforce Pardot
Salesforce Privacy Center
Salesforce Service Cloud
Salesforce SFDX
Salesforce Work.com
Salesforce Zuora
SAP ACM - Agricultural Contract Management
SAP AFS - Apparel and Footware
SAP Ariba
SAP BRIM Functional
SAP CAR – Customer Activity Repository
SAP CFM - Corporate Finance Mgt
SAP Concur
SAP Core Banking
SAP Core Insurance
SAP CRM Customer Relationship Management
SAP CS - Customer Service
SAP CX - Commerce Cloud
SAP CX - Commission (Callidus)
SAP CX - CPQ (Callidus)
SAP CX - Customer Data Cloud
SAP CX - Marketing Cloud
SAP CX - Qualtrics
SAP CX - Sales Cloud
SAP CX - SAP Emarsys Customer Engagement Implementation
SAP CX - Service Cloud
SAP DMS - Document Management System
SAP EAM - Enterprise Asset Management
SAP ECC - Controlling (CO)
SAP ECC - Financial Accounting (FI)
SAP ECC - Plant Maintenance (PM)
SAP ECC - Quality Management (QM)
SAP ECC - Sales and Distribution (SD)
SAP ECC HCM
SAP ECC Project Systems (PS)
SAP ECC Treasury (TR)
SAP EM - Event Management
SAP Enable Now
SAP Environment Health Safety (EHS)
SAP FI-CA Contract Accounting
SAP Fieldglass
SAP File Lifecycle Management
SAP FM - Funds Management
SAP for Automotive
SAP for Oil & Gas - Downstream
SAP for Oil & Gas - Upstream
SAP FSCD
SAP FSCM
SAP GTS - Global Trade Services
SAP IBP - Integrated Business Planning
SAP IM - Investment Management
SAP IS-Retail
SAP IS-Utilities (ISU) - Functional
SAP Logistic Execution System (LES)
SAP LP - Liquidity Planner
SAP MII - SAP Manufacturing Integration and Intelligence
SAP MM - Material Management
SAP PaPM - Profitability and Performance Management
SAP PLM - Product Lifecycle Management
SAP PRA/JVA
SAP Predictive Maintenance and Service
SAP Product Footprint Management
SAP Public Sector Collection and Disbursement (PSCD)
SAP Public Sector Management (PSM)
SAP RE - Real Estate Management
SAP Responsible Design & Production
SAP RPM Resource Portfolio Management
SAP S/4HANA - Asset Management
SAP S/4HANA - Extended Warehouse Management
SAP S/4HANA - Finance
SAP S/4HANA - Human Capital Management
SAP S/4HANA - Inventory
SAP S/4HANA - Maintenance Management
SAP S/4HANA - Management Accounting
SAP S/4HANA - Manufacturing
SAP S/4HANA - Portfolio and Project Management
SAP S/4HANA - Product Engineering
SAP S/4HANA - Quality Management
SAP S/4HANA - Sales
SAP S/4HANA - Sourcing and Procurement
SAP S/4HANA - Transportation
SAP S/4HANA - Warehouse Management
SAP S/4HANA Central Finance
SAP S/4HANA Cloud - Manufacturing
SAP S/4HANA Cloud for Product Compliance
SAP S/4HANA Field Service Management (CoreSystems)
SAP S/4HANA for Fashion
SAP S/4HANA Group Reporting (FIN-CS)
SAP S/4HANA Production Operations
SAP S/4HANA Service
SAP S/4HANA Supply Chain
SAP S/4HANA Treasury
SAP SCM Advanced Planning and Optimization (APO)
SAP SD - Transport Management
SAP SRM - Supplier Relationship Management
SAP SuccessFactors - Compensation Management
SAP SuccessFactors - Dell Boomi
SAP SuccessFactors - Employee Central
SAP SuccessFactors - Employee Central Payroll
SAP SuccessFactors - Learning
SAP SuccessFactors - Onboarding
SAP SuccessFactors - Performance and Goal Management
SAP SuccessFactors - Recruiting
SAP SuccessFactors - Reporting
SAP SuccessFactors - Succession and Development
SAP SuccessFactors - Variable Pay
SAP SuccessFactors - Workforce Planning and Analytics
SAP Sustainability Control Tower
SAP TPM - Trade Promotion Management
SAP Track&Trace
SAP Treasury and Risk Management
SAP TRV - Travel and expense
SAP Vehicle Management System
SAP VIM - Vendor Invoice Management
SAP Vistex
SAP Warehouse Management (WM)
SAP Work Manager
SAP Work Zone for HR
SAP Workforce Management and Scheduling (ClickSoftware)
SEMRush
Stakeholder Management
Teamwork
T-Innova
Veeva CRM
Verbal Communication
Vlocity CPQ
Vlocity Enterprise Product Catalog (EPC)
Vlocity Order Management
Workday Advanced Compensation
Workday Benefits
Workday Compensation
Workday EM
Workday HCM
Workday Onboarding
Workday Payroll
Workday Recruiting
Workday Reporting
Workday Talent/Performance
Written Communication

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About The Company

We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. Capgemini is a global leader in partnering with companies to transform and manage their business. Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.

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