Senior Account Manager (Partnerships & Activation)

2 Months ago • All levels • Account Management

Job Summary

Job Description

The Senior Account Manager (SAM) is the central team member, managing up and delegating to ensure smooth account operations. They oversee daily workloads and ensure junior team members adhere to standards. SAMs build relationships with their core team and other agency divisions (strategy, creative & social). As the primary client contact, they need to be trusted and seen as a vital team member. They manage client, rights holders, and suppliers, prioritize requests, and establish action plans with the agency.
Must have:
  • Manage multiple accounts and increased workloads.
  • Proactively drive projects forward.
  • Have strong creative and writing skills.
  • Communicate effectively verbally and in writing.
  • Have great attention to detail.

Job Details

Agency :

Havas Play

Job Description :

The Senior Account Manager is the central “cog” of the team. It is the responsibility of the SAM to both manage up and delegate to ensure their accounts run as smoothly as possible. Through identifying actions and completing in a timely manner, the SAM must be across the day-to-day workload of the account and ensure junior team members (AM, SAE & AEs) are working to the same standard.  

It is vital for the Senior Account Manager to build and display strong working relationships not only with your core team but also with the other agency divisions (strategy, creative & social).  

Job Title 

Senior Account Manager (Partnerships & Activation 

Reports To 

Account Director / Business Director 

 

Role Summary 

Senior Account Manager role that sits within the Account Management Team at Havas Play 

An integrated role spanning sponsorship activation, integrated comms, digital content and as well as an understanding of brand marketing experiential and events. 

To work as account lead on BKT Tires and EE. 

Purpose of Role 

The Senior Account Manager is the central “cog” of the team. It is the responsibility of the SAM to both manage up and delegate to ensure their accounts run as smoothly as possible. Through identifying actions and completing in a timely manner, the SAM must be across the day-to-day workload of the account and ensure junior team members (AM, SAE & AEs) are working to the same standard.  

It is vital for the Senior Account Manager to build and display strong working relationships not only with your core team but also with the other agency divisions (strategy, creative & social).  

As the main day-to-day contact for the client, the client should have complete confidence in the SAMs ability to run the account and work in the best interests of their brand. The client should trust your opinion/counsel and see you as a vital member of the team, and a key person to drive projects forwards. 

The SAM requires strong interpersonal skills, managing the demands of both clients, rights holders and suppliers – collecting and prioristising requests, briefs and actions; as well as being abreast of the demands of the team. The SAM must then establish a plan of action and mobilse the appropriate expertise within the agence to deliver. 

Key Responsibilities  

As a Senior Account Manager, you should be confident in all of the areas laid out below:  

Multiple Account Management:  

  • Ability to take on multiple accounts and increased workloads through proof of delegation (both upwards and downwards) of other tasks and responsibilities. 

  • Working across multiple clients and projects at one time whilst maintaining a high work standard. Staying calm and displaying a positive attitude whilst under pressure, and successfully delegating in order to keep work manageable. 

  • Ability to proactively drive projects forward, bringing in wider agency expertise & personnel in the process; ensuring all steps & stakeholders are factored into project timelines. 

 

Writing and Presentation Skills:  

  • Have strong creative, formatting and corporate writing skills, to be used across external documents such as client proposals and reports, as well as internal documents such as toolkits and case studies  

  • Ability to adapt your communications based on the needs of your clients & your team. 

  • Effectively communicate both verbally and in writing to be clear & concise in client-facing comms as well as when briefing suppliers and the internal team   

  • Have great attention to detail and ensure all written work is delivered to a high standard of quality 

  • Demonstrate confidence in competently talking clients though a document or pitching an idea, outlining the process you’ve taken to answer the brief 

  • Instill confidence by showcasing your understanding of the client’s brand/business when “selling” the idea to them.  

 

Approach, initiative & problem solving: 

  • Be positive, proactive and solutions-driven – always think one step ahead  

  • Take ownership and be fully accountable for day-to-day operations including supporting junior team members 

  • Develop the ability to both identify and solve problems before your ADs or clients do. When highlighting a problem always have a view of what a solution might be. 

  • Always think ahead having your clients and brands front of mind. 

 

Relationships:  

  • Upmost importance is a strong working relationship with your client and being seen as a trusted point of counsel. Be an active listener to really understand your clients world 

  • Beginning to learn how to challenge & press the agency view but always with a solution-based mindest. 

  • SAMs must have solid day-to-day working relationships with all teams within the agency, knowing how to work with different departments such as strategy, insights and creative, and following the processes of these teams 

  • In addition to this, the SAM needs to develop strong relationships with external contacts such as tech and other suppliers and invest time into nurturing and growing these to maximise opportunities 

  • Manage line reports and development needs, while proactively managing senior reports. 

  • Sets a great example & high standard for your AE, SAE & AMs to learn & develop from. 

 

Management of creative team, studio and outputs:  

  • SAM must be confident in managing the creative studio and outputs including static and moving assets  

  • Work with the studio booking team to secure creative time, and work with team and client to secure sign off and delivery of assets as needed  

  • Work with client to critique and feedback on creative assets, and brief creative team appropriately  

Strategic skills & answering briefs: 

  • Be a champion for the agency’s processes – set an example for your team on how to interrogate and answer a brief creatively, and how to position and articulate ideas to the client 

  • Be confident in supporting the response to a brief process from interrogating the brief, to insight, strategy and creative briefing, with senior reports & team leads 

  • Demonstrate how you are thinking strategically in your day-to-day work across your accounts and how this is helping with the client’s campaign/business objectives 

  • Assume the role of the client and objectively challenge both strategic and creative work as required 

 

Campaign execution & administration: 

  • Be confident to plan, organise and manage activations, including rights activation, management of live events, content generation, influencer engagement and coordinating suppliers   

  • Show how you galvanise your team to ensure everyone is aligned on the objectives for the client and as an agency team 

  • Oversee the administrative processes on your accounts (status reports, campaign reporting, budget trackers) and ensure they are being updated and delivered to the client on time  

 

Client services & industry knowledge: 

  • Show genuine interest in your client’s business 

  • Flag anything that may be of interest to your clients – competitor activity, news relating to brand ambassadors, media insights etc. 

  • Stay abreast of new innovations within the industry to be able to contribute effectively in brainstorms and take new opportunities/ideas to your AD/SAD  

  • Demonstrate a strong understanding of the sponsorship landscape identifying trends and bringing new ideas to your client 

 

People Management 

Management of day-to-day running of the team including keeping all members of the account team up-to-date with account work and ensure that regular internal status meetings and/or check-ins are arranged.  

 

Giving clear guidance to your AE, SAE & AMs, from initial briefing, through to providing feedback and support along the way. 

 

 

 

Time Management  

SAM encompasses good logical planning, strong communication and the ability to manage expectations both internally and externally. 

 

Efficient time management is essential. Ensure that you and the team are delivering work on time and are conscientious with deadlines.  

 

Flag any pinch points on your accounts to your AD/SAD to ensure that the standard of your work is not being affected. Be aware of time across other team members/AEs and support them in managing their time to ensure tasks are completed to a high standard.  

 

 

Finance 

 

Be fully competent with the finance processes; including setting up new job numbers, processing POs and invoices.  

Working with suppliers to obtain cost estimates and supporting your AD/SAD to generate SOW documents for client sign off. 

Negotiating with suppliers and interrogating costs to ensure best options for both Cake and our clients.  

 

Basic understanding of driving client account profitability, particularly on production. Work with you AD/SAD to start learning how to prepare fee proposals. Be inquisitive about your clients and where there could be opportunities to grow existing scopes or additional projects. Identify and work with your AD/SAD on how to approach & progress it with the client.  

#LI-TA1

 

Contract Type :

Permanent

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.

Similar Jobs

Haleon - Key Account Manager

Haleon

Taipei City, Taiwan (On-Site)
4 Weeks ago
luxsoft - Neoxam Consultant

luxsoft

Singapore (On-Site)
1 Month ago
Cadence - Sr Account Executive II

Cadence

Burlington, Massachusetts, United States (On-Site)
1 Month ago
Zscaler - Customer Success Enablement Manager

Zscaler

Tokyo, Japan (Hybrid)
1 Month ago
FICO - Platform Success - Senior Partner

FICO

Indonesia (Remote)
3 Weeks ago
Figma - Account Executive, Small and Medium Business

Figma

San Francisco, California, United States (Hybrid)
3 Weeks ago
CrowdStrike - Scale Market Account Executive

CrowdStrike

Poland (Remote)
1 Month ago
CrowdStrike - Corporate Account Executive, Named Territory (Spain)

CrowdStrike

Barcelona, Catalonia, Spain (On-Site)
2 Months ago
Triple dot studios - Financial Accountant

Triple dot studios

Barcelona, Catalonia, Spain (Hybrid)
1 Month ago
Remote - Payroll Specialist Lead

Remote

Australia (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Thales - Regional Sales Manager

Thales

Orlando, Florida, United States (Hybrid)
1 Month ago
Marsh McLennan - Senior Pro Rata & Facultative Technician

Marsh McLennan

Witham, England, United Kingdom (Hybrid)
1 Month ago
Qualcomm - Solutions Engineer

Qualcomm

Nijmegen, Gelderland, Netherlands (On-Site)
2 Months ago
Critical mass - Senior Account Manager

Critical mass

Chicago, Illinois, United States (On-Site)
1 Month ago
Hasbro - Retail Merchandising

Hasbro

Tucson, Arizona, United States (On-Site)
3 Weeks ago
JDA - Technical Account Advisor

JDA

Tokyo, Japan (On-Site)
1 Month ago
Saviynt - PMO Analyst - Expert Services

Saviynt

Bengaluru, Karnataka, India (Hybrid)
2 Months ago
Saviynt - Federal Account Executive - DOD

Saviynt

(Remote)
8 Months ago
Alpha Sense - Enterprise Account Executive, International Strategic Sales

Alpha Sense

New York, United States (Hybrid)
1 Month ago
FalconX - Account Management Associate

FalconX

Bengaluru, Karnataka, India (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in London, England, United Kingdom

Tencent - Senior Tech Director

Tencent

London, England, United Kingdom (On-Site)
2 Months ago
Rolls-Royce - Noise Engineer

Rolls-Royce

Derby, England, United Kingdom (On-Site)
1 Month ago
Capco - Agile Coach / Scrum Master

Capco

Glasgow, Scotland, United Kingdom (On-Site)
3 Weeks ago
Nice - Services Sales Manager (EMEA)

Nice

London, England, United Kingdom (Hybrid)
3 Weeks ago
2K - Localization Producer

2K

London, England, United Kingdom (Hybrid)
2 Months ago
Cloud Imperium Games - Marketing Manager

Cloud Imperium Games

Manchester, England, United Kingdom (On-Site)
1 Month ago
Jane Street - Cybersecurity Governance and Risk Specialist

Jane Street

London, England, United Kingdom (On-Site)
1 Month ago
Tesla - Customer Experience Specialist, Sales - London (Part Time)

Tesla

London, England, United Kingdom (On-Site)
5 Months ago
Sega (UK) - Experienced Software Engineer

Sega (UK)

Royal Leamington Spa, England, United Kingdom (Hybrid)
1 Month ago
Lighthouse Games - Services Engineer

Lighthouse Games

Royal Leamington Spa, England, United Kingdom (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Account Management Jobs

extreme network - Virtual Account Executive

extreme network

Amsterdam, North Holland, Netherlands (Remote)
2 Months ago
kaizen gaming  - Accounting Analyst

kaizen gaming

Buenos Aires, Buenos Aires, Argentina (Hybrid)
3 Weeks ago
Ziff Davis - Ekahau Account Manager EMEA

Ziff Davis

United Kingdom (Hybrid)
2 Months ago
Google - Senior Account Strategist, Mid-Market Sales

Google

Mountain View, California, United States (On-Site)
2 Months ago
Oliver Agency - Account Director

Oliver Agency

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
2 Months ago
Zones - Public Sector Account Executive

Zones

Islamabad, Islamabad Capital Territory, Pakistan (On-Site)
2 Weeks ago
Motorola solutions - Senior Account Manager - Software Sales (West Region)

Motorola solutions

(Remote)
1 Month ago
WebFX - Jr. Digital Communications Account Manager -Fort Myers, FL

WebFX

Fort Myers, Florida, United States (On-Site)
8 Months ago
Gojek - Account Executive

Gojek

Yogyakarta, Special Region Of Yogyakarta, Indonesia (On-Site)
1 Month ago
Illumina - Senior Territory Account Manager

Illumina

Belgium (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Founded in 1835 by Charles-Louis Havas, Havas is one of the world’s largest global communications groups, with more than 23,000 people in over 100 countries sharing one single mission: to make a meaningful difference to brands, businesses, and people. Havas has developed a fully integrated model covering all communications activities. The teams of the three business units, Creative, Media and Health & You, work together with agility and in perfect synergy to offer clients tailor-made, meaningful, innovative andentertainment-orientedsolutions that support them in their positive transformation.

Puteaux, Île-de-France, France (Hybrid)

Sydney, New South Wales, Australia (Hybrid)

Puteaux, Île-de-France, France (Hybrid)

Puteaux, Île-de-France, France (Hybrid)

Puteaux, Île-de-France, France (Hybrid)

Puteaux, Île-de-France, France (Hybrid)

Puteaux, Île-de-France, France (Hybrid)

Puteaux, Île-de-France, France (Hybrid)

Puteaux, Île-de-France, France (Hybrid)

Puteaux, Île-de-France, France (Hybrid)

View All Jobs

Get notified when new jobs are added by Pivotroots

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug