Senior Business Consultant - API Services
Job Summary
Job Description
The Senior Subject Matter Expert (SME) plays a crucial role in supporting Strategic Sales during the pre-sales and selling phases for key clients. This role involves providing expert insights, support, and direction within a specific Product Line of Business to drive growth. The Senior SME is recognized as an expert in various industry use-case solutions and will contribute to developing and executing product strategy to ensure innovative solutions for business expansion. Key responsibilities include supporting client engagements, assisting in winning business, enabling sales teams with customer-centric product insights, and building client trust through product expertise. The role demands navigating complex deals, supporting competitor displacement, and confidently engaging at the CxO level. Furthermore, the SME will drive strategic deals and identify new opportunities by understanding customer priorities, governance, decision-making, and budget processes, while also identifying relevant data and conceptualizing integration solutions.
Must have:
- 8+ years of experience in data analysis and interpretation
- Ability to present to C-suite and expert audiences
- Strong collaboration and influencing skills
- Excellent service and project management skills
- Customer-facing problem-solving skills
- Strong communication skills
- Ownership mindset and proactive approach
- Continuous learning and growth mindset
- Fluency in English and German
Good to have:
- Knowledge of API technologies (Rest/Soap/JSON/XML)
5 skills required
Job Details
Job Summary
The Senior Subject Matter Expert (SME) works primarily in conjunction with Strategic Sales in both the pre-sales & selling phases in our largest customers to provide expert insights, support and direction in the capabilities and opportunities within a dedicated Product Line of Business in support of generating growth for the business.
A Senior SME is considered an expert for use case solutions in various industries and lines of business. This role will also be involved in driving the development and execution of the product strategy to ensure D&B has innovative solutions to generate business growth.
Essential Key Responsibilities:
- Support the team on Strategic client engagements and assist in winning business.
- Support the sales enablement process by delivering speaking points to relevant sales teams through the lens of a customer, and how our clients expect our products to operate to solve their challenges.
- Build customer trust with expertise in our products and solutions. Navigating complex deal orchestration, supporting competitor displacement opportunities, and engage confidently at CxO level to present your findings and initiatives.
- Drive complex and strategic deals and influence new strategic opportunities by engaging with key business and technical contacts, understanding customers’ business and technology priorities, governance, decision, and budget processes.
- Identification of customer-relevant D&B data for the respective use case and conception of solutions to integrate these into customers' target systems/processes as well with software partners.
Essential Skills:
- Minimum of eight years of experience in data, knowledge of business data, ability to work with, and analyze, large data sets and provide summarized conclusions or outputs.
- Ability to present to C suite audiences and experts on the client side.
- Strong collaboration and influencing skills in managing to influence a matrix organisation of are critical to the success of this role.
- Excellent service management and project management skills, with the ability to manage multiple disparate streams concurrently.
- Solutions experience in this domain, ability to quickly become an expert in solution deliverables.
- Knowledge of API technologies (Rest/ Soap/ JSON/ XML) an advantage.
- Customer facing and problem-solving skills - able to interact with clients, understand the issues they are having and providing advice on how to tackle the challenge and/or taking issues internally for resolution.
- Strong communication skills, this will encompass taking complex regulatory guidelines and providing high level summaries to internal teams and in some instances to clients.
- Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action. Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
- Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
- Fluency in English and German language.
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