Senior Product Head, HSA and Employee Benefits

Responsibilities

• Product Strategy - Govern quarterly road map for Electron Benefits, Tachyon Deposits and Tachyon ITP to support HSA, FSA, HRA and other Employer Benefit programs
• Product Management - Assisting our central Product and Engineering teams to build and maintain the Platform
• Operations Strategy - Assisting Product and Operations teams to build capabilities and define SOPs for running HSA, FSA, HRA and Benefits Operations including Account Operations and Payment Operations.
• Compliance Strategy - Assisting Product and Implementation teams to configure relevant regulatory compliance and reporting for HSA, FSA, HRA and other Employer Benefit programs.
• Go-to-Market - Supporting Sales and Sales Engineering motions by delivering SaaS and platform pitches
• Engagement Management- Interfacing with Customer teams on ongoing projects for requirement gathering and subject matter expertise, as a part of the Implementation team

Skills

• Ability to translate market needs and regulatory requirements into product specifications and backlog items
• Comfort with customer-facing engagements and working with cross-functional GTM teams (Sales, Sales Engineering, Marketing)
• Ability to articulate complex technical products to business stakeholders

Experience and Qualifications

• Domain & Regulatory Expertise
• In-depth knowledge of tax-advantaged benefit accounts, including HSA, FSA, HRA
• Indepth knowledge ofIRS guidelines, HSA/FSA-related tax form generations, contribution limits, qualified medical expenses, rollover provisions, custodial arrangements
• Familiarity with COBRA, ERISA, HIPAA, and ACA compliance requirements as they relate to employer-sponsored benefit plans
• Familiarity in employer benefit plan design, including pre-tax vs. post-tax treatment, eligibility criteria, and employee communication requirements


• Product Management & Platform Experience
• Demonstrated experience in building or managing HSA/FSA/HRA platforms for banks, TPAs, or fintechs
• Strong grasp of platform configuration options (e.g., plan year, contribution schedule, rollover settings)


• Operations & SOP Development
• Deep understanding of benefits account lifecycle operations, including: Account origination and KYC onboarding, Funding flows, Payment adjudication rules, Claim submission and substantiation processes and Reconciliation and reporting workflows
• Experience defining standard operating procedures (SOPs) for: Customer service, Contribution management, Disbursement handling, Fraud mitigation and overpayment recovery


• Integration & Ecosystem Knowledge
• Knowledge and understanding of integrations with Payroll providers (e.g., ADP, Paychex, Gusto) for funding and deductions, TPA platforms, Payment networks and Investment platforms for HSA


• Implementation Experience
• Past experience in interfacing with enterprise clients, leading requirement gathering, and providing implementation support