Test Lead, Localization Quality Assurance (LQA)
Job Summary
Job Description
Side is seeking an LQA Team Lead in Montreal to manage one or more teams. The ideal candidate is passionate about high-quality service delivery, with experience across various projects and platforms. This role requires a collaborative, solution-driven leader to coach and develop their team, ensuring project goals are met and quality standards maintained. Responsibilities include project setup, team performance monitoring, client communication, and overseeing daily operations.
Must have:
- Help setup new projects, considering human, hardware, and software resources.
- Create an inspiring team environment with open communication.
- Monitor team performance and report on metrics.
- Act as primary Side Montreal point of contact for client stakeholders.
- Lead and manage cross-disciplinary teams.
- Set clear team goals.
- Delegate tasks and set deadlines.
- Oversee day-to-day operation.
- Listen to team members’ feedback and resolve issues or conflicts.
- Collaborate with PM and Manager to ensure project measurables are met.
- Responsible for test case creation, execution, bug vetting, and overall quality.
- Write daily status and end of project reports.
- Escalate issues affecting the project to internal management and/or client.
- Assist HR with interviewing, verifying hours, coaching, and training new members.
- Minimum 1.5 years of FQA or LQA experience in a leadership role.
- Excellent proficiency in English.
- Basic proficiency in French.
- Excel in a fast-paced environment.
- Excellent communication and leadership skills.
- Organizational and time-management skills.
- Flexible schedule and personality.
- Decision-making skills.
Perks:
- Permanent & full-time position with competitive salary
- Accrued vacation and sick leave
- Matching contribution RRSP for retirement savings
- Comprehensive Group Insurance coverage
- STM Discount for working in-office
- Employee Assistance Program for you and your immediate family
- Fun, dynamic, diverse, inclusive and collaborative work environment
7 skills required
Job Details
Description
TEST LEAD, LOCALIZATION QUALITY ASSURANCE (LQA)
Side is looking for an LQA Team Lead to lead one or more of our teams at our Mile-End studio in Montreal. An ideal candidate would be passionate about delivery of high-quality services with solid background working on a variety of projects, client, and platforms. A collaborative leader that is solution-driven to coach and develop their team to their maximum potential.
What you’ll be doing
- Help setup new projects, taking into consideration the logistics of human, hardware, and software resources
- Create an inspiring team environment with an open communication culture.
- Monitor team performance and report on metrics.
- Act as a primary Side Montreal point of contact for client stakeholders
- Lead and manage cross disciplinarily teams
- Set clear team goals
- Delegate tasks and set deadlines
- Oversee day-to-day operation
- Listen to team members’ feedback and resolve any issues or conflicts
- Collaborate with PM and Manager to ensure all project measurables are met
- Responsible for test case creation and execution, bug vetting, and overall quality
- Write daily status and end of project reports
- Escalate issues affecting the project to internal management and/or the client
- Assist the HR team with tasks like interviewing, verifying hours, coaching and training new members
What we’re looking for
- Minimum 1.5 years of FQA or LQA experience, working in a leadership role
- Excellent proficiency in English is essential, as the role involves comprehending and interpreting internal documentation from international clients
- Exhibit basic proficiency in French to facilitate communication and collaboration when required
- Excel in a fast-paced environment
- Excellent communication and leadership skills
- Organizational and time-management skills
- Flexible schedule and personality to meet changing work demands
- Decision-making skills
What we offer
- Permanent & full-time position with competitive salary
- Accrued vacation and sick leave
- Matching contribution RRSP for your retirement saving goals
- Comprehensive Group Insurance coverage
- STM Discount for working in-office
- Employee Assistance Program for you and your immediate family (Spouse, children, parents, siblings)
- Fun, dynamic, diverse, inclusive and collaborative work environment
About Side
Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 20 studios in 14 countries across North America, Europe, South America, and Asia.
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.
Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences.
Experience our side of life. For more information, visit www.side.inc
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About The Company
Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in Japan in 1994, Side has grown to become a global force in the video game industry, with over 40 studios in 15 countries worldwide and offices across North America, Europe, South America, and Asia. Our industry-leading services include game development, art production, localization, audio production, quality assurance, localization QA, player support, community management, and datasets. Help us bring stories to the world. Join Side's global team of passionate gamers and contribute to top-notch game development.
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