Account Director, Mid-Market

3 Months ago • 1 Years + • Account Management • $180,000 PA - $200,000 PA

Job Summary

Job Description

Bazaarvoice is seeking a talented Account Director to join their renewals/sales team. The role involves managing a broad territory and leading the entire renewal and sales process. Responsibilities include defending and selling high-ROI solutions, demonstrating product value, driving customer dialogue, and collaborating with internal and external teams. The ideal candidate will have a strong track record in renewals/sales within the SaaS or online technologies sector. They should possess the ability to identify target accounts, generate and execute renewals, articulate value propositions, and build strong customer relationships.
Must have:
  • 1+ years relative experience in software/SaaS
  • Identify target accounts & formulate strategies
  • Generate, qualify, and execute on renewals
  • Articulate a vision that demonstrates value
  • Uncover customer need and match solutions
  • Build trusted and long relationships
  • Understand business practices & trends
  • Effectively articulate ROI in negotiations
Good to have:
  • Selling into marketing departments up to CMO level
  • Understanding of social media impact

Job Details

 About Bazaarvoice
 
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
 
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
 
Our brand promise : closing the gap between brands and consumers.
 
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
 
It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

Bazaarvoice is looking for an extraordinarily talented individual to join our world-class renewals/sales team. You have to be the type of person that craves a challenge and is unafraid to constantly push yourself outside your zone of comfort. We are looking for someone who has experience in renewals and also has exposure to upsells and cross-sells. You have to be able to manage a broad territory and be able to carry the entire renewal and sales process from start to finish on your own merits and skills. This doesn’t mean we won’t be helping you – we absolutely will, but we believe strongly in a candidate that has the ability to play all of the important roles.
The ideal candidate will be someone with a strong record of achievement in a renewals/sales position within software as a service &/or/other online based technologies.

Roles and Responsibilities:

    • Being confident in defending and selling a high-ROI solution
    • Demonstrating the value propositions of our products and services
    • Drive conversational discovery dialogue with the customer in order to reveal underneath pains and requirements
    • Convincing client’s IT personnel and being able to “talk shop” with them
    • Partnering with the client’s marketing and merchandising staff and working through their organization to find the key decision makers
    • Working through the legal aspects of the contract with the client’s lawyer while leveraging our internal counsel to close the deal
    • Demonstrates passion and energy both externally with the customer and internally with cross functional teams
    • Consistently build and manage an effective pipeline and communicate proactively with leadership throughout each phase of the renewal/sales process

Required Experience:

    • 1+ years relative experience in software, SaaS, or Internet marketing
    • Ability to identify target accounts, appropriate contacts within that account, and formulate strategies to both renew and generate more interest in Bazaarvoice
    • Ability to generate, qualify, and execute on renewals and opportunities in order to exceed revenue targets
    • Proven ability to articulate a vision that resonates with the customer and demonstrates value
    • Experience using two way discovery to uncover customer need and matches solutions to that need
    • Ability to build a trusted and long relationships
    • A strong understanding of business practices, industry trends, and competitors to each renewal/ sales cycle
    • Effectively create and articulates ROI in the negotiation process to bring the upmost value to both the consumer and Bazaarvoice

Nice to have:

    • Selling into marketing departments up to CMO level would be a major advantage along with an understanding of social media and the impacts it can have on business in today’s world. If you don’t have this background you will need to convince us that you have the ability to learn these ropes quickly & bring a perspective that can easily be adapted
$180,000 - $200,000 a year
At Bazaarvoice, we carefully consider multiple factors when determining compensation. Since we believe the transparency and integrity builds trust, we want to share that we expect the OTE (on target earnings) for this position to be in the range listed above is based on Bazaarvoice's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level. While this is a good faith estimate of the expected OTE range, Bazaarvoice reserves the right to pay outside this range if these assumptions and understandings are modified as we progress through the interview process. Your recruiter can share more about the OTE range and total compensation package during the hiring process. If this compensation is somewhere close to your desired range, we encourage you to apply!
#LI-RJ1
#LI-Hybrid

Why join Bazaarvoice?
 
Customer is key
We see our own success through our customers’ outcomes.  
We approach every situation with a customer first mindset.
 
Transparency & Integrity Builds Trust
We believe in the power of authentic feedback because it’s in our DNA. 
We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
 
Passionate Pursuit of Performance
Our energy is contagious, because we hire for passion, drive & curiosity. 
We love what we do, and because we’re laser focused on our mission.
 
Innovation over Imitation
We seek to innovate as we are not content with the status quo. 
We embrace agility and experimentation as an advantage.
 
Stronger Together
We bring our whole selves to the mission and find value in diverse perspectives. 
We champion what’s best for Bazaarvoice before individuals or teams.  
As a stronger company we build a stronger community.
 
Commitment to diversity and inclusion
 
Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

Similar Jobs

cyara - Associate Customer Success Manager

cyara

United States (Remote)
10 Months ago
ReStream - Senior Product Manager

ReStream

Prague, Prague, Czechia (Remote)
2 Weeks ago
Notion - Outbound Business Development Representative - AMER

Notion

New York, United States (On-Site)
2 Months ago
Figma - Account Executive, Mid-Market, Spanish Speaking

Figma

São Paulo, Brazil (On-Site)
1 Month ago
Lorikeet - Account Executive

Lorikeet

United States (Remote)
1 Month ago
Betson Group - CRM Manager - Reactivation

Betson Group

Malta (On-Site)
1 Month ago
PhonePe - CRM Manager

PhonePe

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Open Systems Technologies - Named Account Manager - SLED

Open Systems Technologies

Little Rock, Arkansas, United States (Remote)
2 Weeks ago
Diligent Corporation - Account Director

Diligent Corporation

London, England, United Kingdom (Hybrid)
2 Weeks ago
ISS Stoxx - Payroll Accountant

ISS Stoxx

Mumbai, Maharashtra, India (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

bytedance - Partner Sales Manager, Vietnam, Lark APAC

bytedance

Hanoi, Hanoi, Vietnam (On-Site)
9 Months ago
Interactive Brokers - Senior Manager - Windows Platform Engineering

Interactive Brokers

Fort Lauderdale, Florida, United States (Hybrid)
2 Months ago
Globalization Partners - DevOps Engineer II

Globalization Partners

United States (Remote)
2 Months ago
Enverus - Principal Data Architect

Enverus

Brno, South Moravian Region, Czechia (On-Site)
2 Weeks ago
Bazaar Voice - Senior Product Designer

Bazaar Voice

Bengaluru, Karnataka, India (Hybrid)
3 Months ago
Simcorp - Software Architect - Deployment and Observability

Simcorp

Manila, Metro Manila, Philippines (On-Site)
1 Month ago
USE Insider - Senior Software Engineer (Data Service Platform)

USE Insider

Istanbul, İstanbul, Türkiye (Remote)
11 Months ago
Netomi - Senior Product Manager

Netomi

Gurugram, India (Remote)
5 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Austin, Texas, United States

Pomelo - Director of Governance, Risk and Compliance (GRC)

Pomelo

United States (Remote)
2 Weeks ago
Touch Magix - Domestic Sales & Sales Coordination Executive Sales Executive

Touch Magix

United States (On-Site)
1 Month ago
Studio Wildcard - Senior Gameplay Programmer

Studio Wildcard

Redmond, Washington, United States (Hybrid)
4 Months ago
eBay - iOS Engineer

eBay

Portland, Oregon, United States (Hybrid)
2 Months ago
Nagarro - Associate Principal Engineer, Delivery

Nagarro

Boston, Massachusetts, United States (On-Site)
9 Months ago
Roblox - Principal Software Engineer, Virtual Economy Optimization

Roblox

San Mateo, California, United States (On-Site)
1 Month ago
Britive - SENIOR SOFTWARE ENGINEER

Britive

San Francisco, California, United States (Remote)
8 Months ago
skillz - Senior Software Engineer - Backend

skillz

Las Vegas, Nevada, United States (On-Site)
3 Months ago
Play first games - Mortal Kombat 1: Khaos Reigns

Play first games

Burbank, California, United States (On-Site)
10 Months ago
Marvell - Senior Staff Product Engineer

Marvell

Santa Clara, California, United States (On-Site)
1 Year ago

Get notifed when new similar jobs are uploaded

Account Management Jobs

Fi - HR Analytics and Payroll Specialist

Fi

Bengaluru, Karnataka, India (On-Site)
3 Months ago
hogarth - Senior Account Executive

hogarth

Singapore (Hybrid)
2 Months ago
Hitachi - MS Dynamics CRM Technical- Power Portals

Hitachi

Hyderabad, Telangana, India (On-Site)
9 Months ago
Halcyon - Strategic Account Executive, Pacific Northwest

Halcyon

(Remote)
2 Weeks ago
Trackman - Junior Sales & Key Account Manager – Germany

Trackman

Frankfurt Am Main, Hessen, Germany (Hybrid)
5 Months ago
Trend Micro - Regional Account Manager - Public Sector

Trend Micro

State Of São Paulo, Brazil (Remote)
2 Weeks ago
NinjaVan - Specialist, Key Account Management-大客户高级运营

NinjaVan

Guangzhou, Guangdong Province, China (On-Site)
9 Months ago
Trend Micro - Enterprise Regional Account Manager

Trend Micro

Brasília, Federal District, Brazil (Remote)
1 Month ago
Raw group - Junior Financial Accountant

Raw group

Pietà, Malta (On-Site)
11 Months ago
Figma - Account Executive, Small and Medium Business

Figma

San Francisco, California, United States (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Austin, Texas, United States (Hybrid)

Austin, Texas, United States (Hybrid)

London, England, United Kingdom (Hybrid)

Belfast, Northern Ireland, United Kingdom (Hybrid)

Bengaluru, Karnataka, India (Hybrid)

Austin, New York, United States (Hybrid)

London, England, United Kingdom (Hybrid)

Austin, Texas, United States (Hybrid)

London, England, United Kingdom (Hybrid)

Austin, Texas, United States (Hybrid)

View All Jobs

Get notified when new jobs are added by Bazaar Voice