Job Description
- 3-5 years of experience in client servicing and account management.
- Proven track record of building strong relationships with clients.
- Good understanding of end to end production including budgeting for projects.
- Excellent strategic thinking and problem-solving skills.
At Kulfi Collective, we are a diverse team of storytellers, technologists, and cultural enthusiasts who believe in the power of content to shape minds and inspire change. We are on a mission to create original and branded content that resonates with Gen Y and Gen Z audiences, merging authentic narratives with cutting-edge digital experiences.
What are we looking for
Account Lead/ Sr. Account Lead
Reporting to: Account Director
Company: Kulfi Collective
Location: Mumbai
About the role
At Kulfi Collective, we are on a mission to make the world (wide web) a brighter place, one incredible story at a time.. We are looking for an Account Lead who shares our passion for shaping culture by combining talent, tech and data and building strong partnerships with some of the most progressive brands and platforms globally.
An Account Lead will be responsible to lead and manage our client relationships, drive growth, and ensure the delivery of high-quality work.
A day in the life of an Account Lead
- Understand Kulfi's revenue and profitability model and ensure work is completed within given budgets, timelines and at the highest quality
- Manage the revenue and forecast for the allotted brands. Assist Account Directors in pitching for new business opportunities and driving growth on assigned brands to convert them to mega brands
- Responsible for managing and maintaining a cohesive and successful partnership between brands and relevant cross-functional teams/departments that are involved with the client
- Managing the projects, developing account management strategies and providing strategic recommendations to drive growth and achieve revenue targets.
- Have a comprehensive understanding of client's business and have a thorough understanding of industry business trends. Be alert to changes in clients’ marketplace. Have in-depth knowledge of what’s going on in the marketplace to offer solutions to clients
- Variablizing (building an external team) for projects as and when required
- Own the brand. Own and communicate regularly with the client and the extended internal/external team
- Foster a culture of innovation, excellence, and continuous improvement
Qualities and skill sets we would like for you to showcase
- 3-5 years of experience in client servicing and account management.
- Proven track record of building strong relationships with clients and brands, and delivering exceptional results.
- Good understanding of end to end production which includes budgeting for projects.
- Excellent strategic thinking and problem-solving skills, with the ability to develop innovative solutions
- Strong workflow management and project management skills, with experience managing complex projects and teams
- Excellent team building and leadership skills, with the ability to motivate others
- Strong negotiation skills, with the ability to balance client needs with agency profitability
- Excellent written and verbal communication skills, with the ability to present complex ideas in a clear and concise manner
We are committed to building an inclusive and diverse team at Kulfi Collective. We welcome candidates from all backgrounds, and strive to create a culture that values and respects diversity.
Here is everything you need to know.
