Sales Coordinator
Job Summary
Job Description
MiQ is a global programmatic media partner seeking an organized and proactive Sales Coordinator/Assistant to support their Sales team. The role involves assisting with daily administrative tasks, coordinating client events, preparing sales reports, and supporting client presentations and proposals. Responsibilities include managing customer databases, tracking sales metrics, generating reports, and acting as a liaison between the Sales team and internal departments. The position also requires identifying opportunities for process improvement to enhance team efficiency. The ideal candidate will have previous experience in sales, customer support, or an administrative role, possess strong customer service and communication skills, and exhibit excellent organizational abilities and attention to detail. This is a hybrid role based in London, with three days per week in the Holborn office, offering professional growth opportunities.
Must have:
- Previous experience in sales, customer support, or administrative role
- Basic knowledge of sales principles and practices
- Ability to support sales team with reports, lead management, and follow-ups
- Strong customer service skills to handle client inquiries
- Proactive approach to resolving issues
- Excellent time management and ability to multitask
- Strong organizational skills and attention to detail
- Ability to coordinate meetings and schedules
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team
- Takes ownership of tasks and looks for ways to improve processes
- Ability to handle unexpected challenges in a fast-paced environment
- Flexibility to adapt to changing sales strategies and goals
Perks:
- A hybrid work environment
- New hire orientation with job specific onboarding and training
- Internal and global mobility opportunities
- Competitive healthcare benefits
- Bonus and performance incentives
- Generous annual Paid Time Off, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives
- Employee resource groups designed to connect people across all MiQ regions
6 skills required
Job Details
We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better.
We are looking for an organized and proactive Sales Coordinator/Assistant to support our Sales team in achieving their goals. The ideal candidate will be detail-oriented, customer-focused, and able to thrive in a fast-paced environment. You will play a critical role in coordinating sales activities, managing administrative tasks, and ensuring seamless communication between the Sales team and other departments. Based in London, with three days per week in our Holborn office, this position offers the opportunity to work alongside talented senior managers and directors. It is an excellent opportunity for professional growth, providing valuable experience to develop into a senior sales role.
What you’ll do:
Sales Support
- Assist the Sales team with daily administrative tasks, including co-ordination of client
- events, media planning and preparing sales reports.
- Support the preparation and coordination of client presentations, proposals, and
- contracts.
- Respond to client inquiries promptly, ensuring exceptional service and accurate
- information delivery.
Data Management & Reporting
- Maintain and update customer databases, ensuring accurate and up-to-date information.
- Track sales metrics and generate regular reports to support the team in identifying trends and opportunities.
- Monitor the progress of sales opportunities and provide updates to relevant stakeholders.
- Communication & Coordination
- Act as a liaison between the Sales team and internal departments to ensure smooth workflows and timely execution of deliverables.
- Coordinate follow-ups with clients on behalf of the Sales team to nurture relationships and support business development efforts.
- Manage internal communications related to sales initiatives and updates.
- Process Improvement
- Identify opportunities to streamline sales processes and recommend improvements to
- enhance team efficiency.
- Ensure compliance with company policies and procedures related to sales operations
What you will need:
1. Experience & Industry Knowledge
- Previous experience in a sales, customer support, or administrative role
- Basic knowledge of sales principles and practices
2. Sales & Customer Support
- Ability to support the sales team with reports, lead management, and follow-ups
- Strong customer service skills to handle client inquiries
- Proactive approach to resolving customer or internal team issues
3. Organization & Time Management
- Excellent time management and ability to multitask
- Strong organizational skills and attention to detail
- Ability to coordinate meetings and schedules
4. Communication & Teamwork
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team
5. Proactiveness & Problem-Solving
- Takes ownership of tasks and looks for ways to improve processes
- If workload is light, proactively seeks opportunities to support the sales team and enhance efficiency
- Ability to handle unexpected challenges in a fast-paced environment
- Flexibility to adapt to changing sales strategies and goals
Benefits:
Every region and office has specific perks and benefits, but every person joining MiQ can expect:
Every region and office has specific perks and benefits, but every person joining MiQ can expect:
● A hybrid work environment
● New hire orientation with job specific onboarding and training
● Internal and global mobility opportunities
● Competitive healthcare benefits
● Bonus and performance incentives
● Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives
● Employee resource groups designed to connect people across all MiQ regions, drive
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About The Company
We’re not your average programmatic media partner, and it's because excellence is in our DNA. Since 2010, our agnostic approach has leveraged the best buying platforms, ad inventory, and audience intelligence in the world, ensuring we deliver first-class service and unmatched performance on brand and agency ad campaigns. Our technology puts sophisticated AI in the hands of our industry experts to make unbiased decisions that never compromise on reach, ROI, quality, or insight. With the largest footprint of TV data and solutions across all channels and verticals, we’re leading the programmatic industry, and making it better.
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