Senior Web Producer

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the role

At Rippling, you’ll work closely with a team of engineers, designers, marketers, and operations managers to launch new and cutting-edge features on our corporate website, www.rippling.com. You’ll lead the way in optimizing our online website presence by leveraging your formidable organization skills to coordinate digital initiatives, rolling up your sleeves when necessary to get hands-on with our content management systems, WordPress and Contentful. You’ll also train others on how to use our content management, design, experimentation, and translation management systems for self-service. Drawing on your exceptional communication and leadership talents, you’ll deliver solutions that exceed stakeholder expectations with agility, usability, and quality in mind.

What you will do

• Web Content Production: Review and publish a large volume of web content in WordPress and Contentful across blog posts, resource pages, and landing pages, setting a high bar for publishing web content that is accurate, accessible, brand compliant, and optimized for SEO and performance
• Support Self-Service: Cross-train teammates and partners on Contentful and other web systems and provide feedback and QA support to maintain content quality and consistency
• Sprint Planning and Execution: Assist the Director of Web Operations in leading the website development Scrum ceremonies including sprint planning, syncs, reviews, and retrospectives
• Cross-Functional Collaboration: Communicate clearly and proactively with engineering, operations, design, and marketing partners and provide project management support to keep teams working in lockstep to deliver exceptional work on time
• Improve Documentation: Identify gaps in internal resources and processes, propose improvements, and develop materials to support scalable and self-service website content operations.
• Experimentation: Assist in setting up A/B testing and personalization experiences to improve website conversion rate and engagement

What you will need

• 4+ years of experience building dynamic, responsive websites
• Bachelor's degree or equivalent (preferred)
• Hands-on experience with WordPress and Contentful (required)
• Working knowledge of SEO, CRO, and accessibility best practices (required)
• Understanding of Agile methodologies and project management tools, such as Jira
• Familiarity with front-end technologies such as HTML, CSS, and JavaScript
• Proficient with using design tools, such as Figma, and experimentation platforms, such as Optimizely
• Comfortable navigating Google Tag Manager and GA4
• Excellent verbal and written communication skills with a knack for explaining complex technical concepts to marketers, designers, and other stakeholders
• Strong sense of responsibility and accountability with excellent attention to detail
• Entrepreneurial spirit: you’re proactive, agile, creative, resourceful, and tenacious as you solve problems and achieve team and company goals

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.