Team Lead/Marketing Manager

Infernozilla is a multi-award-winning agency based in Dallas, Texas, focused on Social Media, Community Management, and grassroots Marketing in the gaming industry. With nearly 170 long-term clients and 73 awards in 2023 alone, we excel at designing and executing high-impact community and marketing campaigns for our clients.

We strive to always go to all the depths to ensure all our clients are fully taken care of. Our vision is to be the go-to agency for indie game needs in Community Management, Social Media Management, Marketing, and the like.

We have worked with games such as Black Mesa, Escape from Tarkov, KovaaK’s, Ready or Not, Dungeons of Eternity, Walkabout Minigolf, and many others that we are proud to continue to support.

As a Team Lead at Infernozilla, you would be the overseer of a team of Community Managers and Social Media Managers, assigning them client tasks and carrying them through to completion. You will also onboard new clients, organize regular meetings, and edit and approve all online content for a variety of social media and digital platforms, along with building marketing strategies for your games.

Team Lead Job Responsibilities: 

• Lead and manage your team as well as your clients’ projects.
• Review and approve monthly social media calendars created by the Social Media Manager, as well as support them with their execution in an accurate and timely manner.
• Stay up to date on the latest social media and gaming trends, features, and topics of conversation
• Organize regular meetings with clients to ensure that any major or minor tasks are known about and delegated ahead of time
• Reach out, communicate, and build a rapport with your selective clients, making sure their overall  needs and reactive requests are met and completed to the best of your ability 
• Review team members regularly, working with the Operations Manager to find areas of improvement to strengthen your team
• Evaluate and analyze KPIs across social media each month with your team and share the results with clients with suggestions on ways to improve
• Create, manage, and execute a marketing plan for your client and properly budget resources.
• Offer customer, influencer, and partner support via direct messaging and commenting and build strategic partnerships. 
• Communicate and work with the other departments at the company to ensure effective communication and teamwork.
   

This role is fully remote, and the right candidate is expected to work full-time while managing their schedule of 35-40 hours per week.

Team Lead Qualifications / Skills: 

• Client management skills: The agency relies on your ability to retain, impress, and engage your clients. We want clients to see us as a part of their team!
• Writing skills: You will need to have a passion and flair for writing and proofreading.
• Motivation for what you do: Notifications from clients fuel you, and each project they assign, no matter how small, excites you to push forward.
• Time Management: Proficiency in managing your time across all your clients in an even and fair way.
• Market knowledge: You are a gamer and dedicate time of your week to learning about the video game industry and staying up to date.
• Communication skills: Properly communicate with your clients, team members, and management to achieve your goals.
• Energy level: You are bubbly and bring a bright presence to meetings and general communication, with a motivation that all clients and your team see.
• Professionalism: You uphold yourself to the highest standard, do not engage negatively in criticism from clients, and continue to push through with a great attitude.
• Strong command of writing and speaking in English.

We are looking for a highly motivated individual who wants to strive for greatness. Our Agency is a fast-paced environment, and we are looking for candidates who thrive on challenges. If you are driven and ready to excel, this is for you! 

Education and Experience Requirements:

• While traditional education is admirable, we prefer to see game marketing, journalism, PR, community/social media management, or other relevant industry experience over the number of school years.
• Experience in leadership, communications sector, or relevant experience is highly recognized.
• Other experiences in video game community management, social media management, or marketing are a major plus, as you will be more knowledgeable about the communities you are engaging with. 
  

Those who have never worked in the video game industry but come with a similar background can still find their way into this position depending on their understanding of video games, marketing, communication, and leadership.