Wellness Program Manager

Description

WebMD Health Services is part of the WebMD family. We have been designing well-being programs for employers and health plans for over 20 years. Our mission is to empower organizations and their populations to improve well-being through personalized, strategic partnerships.

overview:

Position Description:

• Manage a team of Well-being Program Coordinators.
• Recruit, hire, and onboard new team members.
• Lead and manage a team of onsite Program Coordinators, providing coaching, development, and performance feedback to ensure alignment with client wellness goals and operational excellence.
• Support client satisfaction by ensuring the delivery of high-quality well-being services that align with client objectives, drive engagement, and contribute to overall program success.
• Assist team members with material development and coordination of health promotion communications at their locations.
• Provide ongoing project management for onsite programs, wellness challenges, and promotional events across Stellantis sites.
• Oversee the delivery of health and wellness programs and strategies.
• Develop and maintain schedules to ensure successful execution of health education and wellness initiatives.
• Conduct regular travel to Client locations for in-person meetings, training, team and program support.
• Build relationships, share insights, and gain buy-in from key stakeholders.
• Offer strategic recommendations to foster and enhance a culture of well-being at assigned sites.
• Recommend and support location-specific well-being initiatives.
• Ensure internal operations and the delivery of services are efficient, effective, and aligned with business goals.
• Monitor program performance and contribute to ongoing strategy development.
• Ensure team members meet assigned targets for onsite coaching, health assessments, health screenings and promotion of structured educational events.
• Coordinate connections among diverse client services, encompassing benefits, environmental health and safety, occupational health, medical care, behavioral health/EAP, facilities management, and additional vendor-provided services.
• Assist with coordination and management of Wellness Champion Committees across assigned sites. 
• Engage and contribute to departmental projects, initiatives, and related responsibilities.

qualifications, skills and experience:

• Bachelor’s degree or equivalent in a health-related discipline required. 
• 5 years of previous health education experience
• Great presentation skills, especially in communication with stakeholders.
• Strong interpersonal, organizational, verbal and written communication skills.
• Ability to influence and facilitate change, within team-centered environment.
• Demonstrated decision-making and problem-solving ability combined with analytical, quantitative and creative skills.
• Experience in budgetary planning.
• Ability to pivot and adapt to clients’ changing priorities, goals, or needs. 
• Ability to assist team members develop strategies to overcome engagement barriers such as temporary plant closures, or resource limitations. 
• Proficient in Microsoft Office suite, including Word, Excel, and PowerPoint, as well as Google tools.

preferred:

• Advanced degree and/or certifications 
• Experience in management/supervisory role in a relevant field is highly preferred
• Experience serving large, unionized multi-site, multi-shift, manufacturing employers
• Experience providing biometric health screenings or training staff to provide manual blood pressures and finger sticks
• Current Adult CPR/AED Certification