Account Manager

1 Month ago • 3-5 Years

Job Summary

Job Description

The Account Manager will be responsible for managing international accounts, ensuring clients understand workflows, and managing expectations. They will oversee project management, coordinating with internal and external parties, delivering against contractual obligations, and ensuring quality control. The role requires strong organizational skills, the ability to manage multiple accounts, and a proactive approach. The candidate should have experience in TV, Digital and/or Print production. The ideal candidate should have excellent written & verbal skills in English and be detail-oriented.
Must have:
  • 3-5 years managing international accounts.
  • Experience in TV, Digital and/or Print production.
  • Strong organizational and time management skills.
  • Ability to manage multiple accounts and projects.
  • Excellent written and verbal communication skills.

Job Details

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.  Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.  

The Company:

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. 

The number of channels at our fingertips; the need for speed; and the drive for mass personalization, all mean that brands need different solutions. 

Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

 

Key Responsibilities: 

  1. Client Management Responsibilities
  • Ensure clients/agencies understand agreed workflows and manage them through the process
  • Set and manage client expectations, deliverables and timeframes
  1. Project Management Responsibilities
  • Set and manage client expectations, concurrently manage multiple accounts, deadlines, and timelines, ensuring work is delivered in a timely and accurate manner.
  • Co-ordinate between all relevant parties - internal (Print, Broadcast, Digital etc) and external (Clients and agencies) where necessary to ensure things get done
  • Consistently deliver against all contractual obligations include SLAs and KPIs
  • Provide administrative support to team as required
  1. Quality Control
  • Act as a brand/QC guardian - always ensure brand guidelines and QC checklists and procedures are followed

 

Job Requirements:

  • 3-5 years managing and servicing international accounts
  • Experience working in TV, Digital and/or Print production (MR adaptations for various platforms)
  • Strong organizational and time management skills, with the ability to prioritize and manage multiple accounts and projects simultaneously
  • Can do attitude and an ability to work under pressure and assimilate large quantities of information quickly while maintaining attention to detail
  • Good to possess excellent written & verbal skills in English
  • Highly organized, detail oriented, client focused and proactive

 

Hogarth Values:

Heart and Soul: We love what we do. We bring energy and enthusiasm to all of our work. Our will to succeed is what makes us different. We push boundaries, we are never satisfied and always want to find a better way. We don't believe in the status quo. 

 

Hands On: We don't wait around for things to happen. We get it done. We are pragmatic and don't have an ego. We work hard. No shortcuts, no compromises. We do what it takes to get the job done to the highest standards.

 

Honest: We are straightforward. We speak openly and clearly. We give direct messages. It's not always easy, it's sometimes uncomfortable, but it's the right thing to do. We operate with integrity and live up to our promises.

 

Happy Family: We like each other and enjoy working together. We look out for our colleagues. We are an eclectic bunch. That's good We want to work with interesting people from many cultures. We demand great things of each other, but even when things are tough, we don't lose perspective. And we never lose our sense of humor.

 

Hungry: We are an inquisitive community. We want to create an environment which inspires ourselves and others to be better. It is important to continuously challenge ourselves and our ways of working. We aim to provide staff with the opportunities to develop and learn.

#LI-EG1 # onsite #

Inclusion and Impact

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please contact careers@hogarth.com if you need the job advert or form in another format.

Data

We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. 

When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to Hogarth WW. Before you do this, we think it's a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

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