Account Manager
Job Summary
Job Description
The Account Manager will lead client interactions with strong verbal and written English communication skills, and work across teams, including finance, legal, and product development, to support and manage partners' needs. The role involves enhancing partner interaction processes, mitigating conflicts, ensuring the optimal fulfillment of financial obligations, monitoring market trends, cultivating business relationships, and identifying new business opportunities. The ideal candidate will be proactive and capable of working independently while contributing effectively as a team player.
Must have:
- Lead client interactions with strong English skills
- Collaborate across teams to support partner needs
- Enhance partner interaction processes
- Monitor market trends and cultivate relationships
- Identify and pursue new business opportunities
- Upper-intermediate or higher English proficiency
- Demonstrate high-level business communication skills
- Clearly articulate tasks and set priorities
- Exhibit advanced communicative, analytical skills
- Show strong organizational and problem-solving skills
- Develop productive partnerships
- Work independently and proactively
- Use Atlassian products such as Jira, Confluence, Atlas
- Use Google Workspace
Good to have:
- Fintech and Payments experience
- Experience at an organization with an entrepreneurial mindset
Perks:
- 100% company-paid medical, dental, and vision plans
- Unlimited Flexible Time Off
- Personalized career roadmap
6 skills required
Job Details
ABOUT US
At Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the opportunity to share their passion with the world.
Headquartered in Los Angeles, with offices in Berlin, Seoul, and beyond, we partner with industry leaders like Valve, Twitch, and Ubisoft to clear the paths for innovation in gaming. Our global reach spans over 200 geographies, offering more than 700 payment methods in 130+ currencies.
Longevity Opportunity Vision Enjoy the game!
We are seeking an experienced and talented Partner Account Manager to join our esteemed global Payments team at Xsolla. The ideal candidate will possess fluency in English, proficiency in the e-commerce industry, a background in business communications, and demonstrate a sense of responsibility. We value individuals who are proactive, capable of working independently, and contribute effectively as team players.
Xsolla is a global e-commerce organization that services the gaming industry with a robust and powerful set of tools and services. As an innovative leader in game commerce, we continue to solve the inherent complexities of global distribution, marketing, and monetization so our partners can grow their audience, engagement, and revenue.
Sparked by our deep love for gaming’s union of technology and artistry, our product suite operates in more than 200 countries and territories, 20+ languages, and 130 currencies. What hasn’t changed since our launch in 2005 is our conviction that everyone deserves an equal opportunity to players.
If you are an accomplished Account Manager with a robust foundation in payment systems and aspire to play a pivotal role with abundant growth opportunities within a leading multi-billion-dollar fintech in the video game industry, we encourage you to apply.
RESPONSIBILITIES
- Client-Facing Excellence: Lead client interactions, showcasing strong verbal and written English communication skills
- Cross-Functional Collaboration: Work seamlessly across teams, including finance, legal, and product development, to support and manage partners' needs
- Optimization Expertise: Enhance partner interaction processes, mitigate conflicts, and ensure the optimal fulfillment of financial obligations
- Market Insight: Stay ahead by monitoring market trends and cultivating business relationships with existing partners
- Innovative Partnerships: Identify and pursue new business opportunities within our current partner network
REQUIREMENTS
- Previous experience: Fintech, Payments experience is preferredLanguage
- Proficiency: Upper-intermediate or higher English proficiency (oral and written)
- Communication Mastery: Demonstrate high-level business communication skills
- Priority Setting: Clearly articulate tasks and set priorities effectively
- Analytical Prowess: Exhibit advanced communicative, analytical, and proactive thinking skills
- Problem-Solving Skills: Strong organizational and problem-solving capabilities
- Partnership Development: Show an aptitude for developing productive partnerships
- Autonomous Proactivity: Ability to work independently and proactively contribute to the team
- Technical Proficiency: Atlassian products such as Jira, Confluence, Atlas as well as Google Workspace
- A plus if:E xperience at an organization with an entrepreneurial mindset
- At Xsolla, we are passionate about providing a conducive environment for our team to thrive personally and professionally. Our comprehensive Benefits Program caters to the physical, mental, and emotional well-being of our full-time employees and their families. This includes 100% company-paid medical, dental, and vision plans, disability and life insurance, chiropractic coverage, flexible spending accounts, and a fully vested 401(k) retirement plan with a 4% company match from the star date.
- Understanding the detrimental effects of burnout, we offer unlimited Flexible Time Off and 14 paid holidays each year. Personal and professional development is a cornerstone of our ethos at Xsolla. Each employee has a personalized career roadmap, developed in partnership with their manager, aligning individual and company goals. We support this growth through in-house training, independent study, conference attendance, and higher education opportunities.
$2,000 - $4,000 a year
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
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