As an Application Support Specialist at Enverus, you will provide exceptional support to customers and internal teams, ensuring they maximize the value of our software applications. You will be responsible for troubleshooting and resolving user issues, working with cutting-edge Enverus products. Your role includes providing front-line support via phone, email, or virtual screen share, diagnosing and troubleshooting software application issues. You will maintain organized records, educate customers, build rapport, and drive high customer satisfaction, contributing to team productivity and performance. You will also collaborate with team members and escalate product issues effectively.