Associate Account Executive
Job Summary
Job Description
The Associate Account Executive is responsible for supporting the acquisition and management of Small and Medium Business (SMB) accounts, primarily in the West Market of Mumbai. This role involves identifying sales opportunities, documenting client interactions, and assisting senior executives. Key responsibilities include building account management skills, identifying cross-selling/up-selling opportunities, documenting client interactions, resolving customer issues, meeting sales objectives, and contributing to the development of go-to-market strategies. The position requires utilizing a consultative selling approach, maintaining accurate records, generating reports, and supporting both field and inside sales teams to achieve targets. Mid-market and cybersecurity experience are mandatory.
Must have:
- Mid-market & Cybersecurity experience
- Account management skills
- Sales forecasting & operations
- Client interaction & issue resolution
- Go-to-market strategy contribution
8 skills required
Job Details
Job Profile Title & Level: Associate Account Executive, P1
Mid Market experience is mandatory
Cyber Security experience is mandatory
Job Profile Summary:
The SMB Associate Account Executive is responsible for supporting in acquiring and managing Small and Medium Business (SMB) accounts. They identify sales opportunities, document client interactions, and support senior executives. They focus on building skills for sales forecasting, partnership strategies and consultative approach.
Responsibilities:
- Supports in managing sales of small and medium business (SMB) accounts in a defined sales territory (West Market, Mumbai)
- Builds account management skills to identify cross-selling and up-selling opportunities within the target accounts
- Documents all client interactions and shadows senior executives during client consultation
- Facilitates communication on tactical issues facing customers and resolves customer issues
- Meets sales objectives and assists in development of “Go to Market Strategy” for partnership
- Maintains accounts and transaction records and builds reports based on requirements
- Utilizes a consultative selling approach to educate channel partners and end-users and provide timely follow-up, closure and tracking of all identified opportunities
- Learns and applies sales concepts, principles and practices in assigned activities
- Gains foundational understanding of inside and outside sales concepts and practices
- Supports activities in both Field & Inside Sales to achieve productivity and customer satisfaction targets
- Assists account management team in a task-oriented manner limited to a specific work area
Qualifications:
Education:
- Bachelor's Degree in Sales, Business Administration or equivalent
Experience:
- 0-1 year of experience in Account Management, Sales, Sales Operations or equivalent
Skills:
Technical/Functional Skills:
- Sales Forecasting
- Sales Processes
- Sales Operations
- Business Acumen
- Account Management
- Customer Need Analysis
- Field Sales
- Prioritization
Behavioural Skills:
- Cross-Functional Collaboration
- Effective Communication
- Empathy
- Customer Focus
- Adaptability
- Critical Thinking
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