Business Operations Lead

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Axon’s Consumer Division is building the future of personal safety — from smart devices to powerful digital platforms. We operate like a startup inside a high-growth public company. As the Business Operations Lead, you’ll be the force that connects strategy to execution across Sales, Marketing, Supply Chain, and Product.

This isn’t a back-office, box-checking role. You’ll be building the systems, tools, and rhythms that power a fast-growing business — forecasting demand, resolving disconnects across teams, and making data actionable. Your fingerprints will be on everything from our revenue forecast to our new product launches.

If you’re a hands-on operator who thrives in ambiguity, sees around corners, and turns chaos into clarity, this is your seat at the table.

The role reports into the VP/GM of the Axon Civilian business.

What you will do

• Own the forecasting and operational cadence for devices and accessories across ecommerce, retail, and channel partners
• Build and maintain dashboards and tools to monitor sales trends, inventory health, and business performance
• Act as the connective tissue between GTM (Sales, Marketing) and Ops (Supply Planning, Fulfillment, Warehousing)
• Partner with Sales to reconcile forecast vs. actuals, and adjust demand plans in real-time
• Ensure compliance with key partner and retailer requirements, from packaging to routing guides
• Drive cross-functional readiness for product launches and campaigns
• Identify bottlenecks, misalignments, or inefficiencies, and fix them before they become problems
• Be a thought partner to leadership, bringing both analytical insight and operational grit to the table

What you bring

• 5+ years in business operations, sales operations, finance operations, or an adjacent role supporting a physical product business
• Experience building or owning forecasting, performance reporting, or operations infrastructure
• Proven ability to lead projects and align cross-functional teams without formal authority
• Analytical mindset with strong Excel / Sheets skills; experience with BI tools is a plus
• Comfortable diving into problems with unclear ownership and no playbook
• Exceptional communicator, able to translate data into decisions and keep stakeholders aligned
• Energized by a startup-like pace and hungry to build things that scale
• Bachelor’s degree or equivalent experience; experience in consumer hardware, retail, or ecommerce a plus

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.