About Us
At Beloform, we specialize in crafting innovative design and marketing solutions that elevate brands across industries. Rooted in creativity and driven by data, our mission is to help clients achieve lasting impact through thoughtful strategy and execution. With a collaborative work environment and a commitment to growth, Beloform is where talent meets opportunity.
Job Description
We are looking for a professional and proactive Customer Service Assistant to join our growing team in Cincinnati, OH. In this role, you will serve as the first point of contact for our customers, helping to resolve inquiries, provide product information, and ensure a seamless customer experience.
Responsibilities
Respond to customer inquiries via phone, email, and in-person with clarity and professionalism
Handle product questions, order updates, and service issues
Process returns, exchanges, and track shipments as needed
Maintain detailed and accurate records of customer interactions
Collaborate with internal teams to resolve complex customer concerns
Support sales and operations teams with customer-related tasks
Qualifications
High school diploma or equivalent (Associate’s or Bachelor’s degree is a plus)
1-2 years of experience in customer service or a similar role
Strong communication and problem-solving skills
Ability to multitask and stay organized in a fast-paced environment
Proficiency in Microsoft Office Suite and basic computer systems
Bilingual skills are a plus
Benefits
Competitive annual salary ($48,000 - $55,000)
Opportunities for growth and internal promotion
Comprehensive training and development programs
Health, dental, and vision insurance
Paid time off and holidays
Supportive and collaborative team environment
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