Manager, SMB Sales

1 Month ago • 3 Years + • Sales

Job Summary

Job Description

Figma is seeking a Manager, SMB Sales to lead a team of Account Executives in the UK. The role involves hiring, managing, and developing the sales team, participating in customer meetings, and refining sales processes. The ideal candidate will have at least 3 years of sales experience, preferably in SaaS, and strong coaching, writing, discovery, and presentation skills. Responsibilities include fostering a successful team environment, driving customer relationships, and exceeding sales goals. Previous management experience in SaaS and familiarity with sales methodologies are a plus.
Must have:
  • 3+ years of sales experience
  • Understanding of technical and competitive landscape
  • Ability to thrive in evolving environment
  • Outstanding coaching, writing, discovery, and presentation skills
  • Excitement for growing customer happiness
  • Proven track record of leading successful sales teams
Good to have:
  • Management experience
  • Additional management experience in SaaS
  • Experience using or working with Figma
  • Experience with Command of the Message or MEDDIC

Job Details

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

We are looking for a Manager, SMB Sales to join our dynamic team of creatives, engineers, marketers, and forward-thinking business folks. As a Manager, SMB Sales, you will lead a team of Account Executives in the UK region responsible for continuing the growth of our product. You will report directly to our Director, Commercial Sales. With this role you’ll be part of our EMEA sales org and you’ll collaborate with our existing customer base and potential customers in driving meaningful relationships that add value to the customer experience and revenue to our bottom line.

This is a full time role that will be held from our London, United Kingdom office.

What you'll do at Figma:

  • Hire and manage a team of motivated and diverse individuals to foster an environment of success
  • Participate in customer and prospect meetings
  • Assist in continual training and development, including mentorship, hiring and career growth
  • Help craft and further develop sales processes and initiatives
  • Interview, hire and train new team members as we scale the business and company
  • Deliver weekly forecast meetings and mentor Account Executives on strategies to help exceed their goals

We’d love to hear from you if you have:

  • 3+ years of sales experience (preferably within SaaS) - management experience a plus
  • Understanding of our technical and competitive landscape
  • Ability to thrive in a constantly evolving environment
  • Outstanding coaching, writing, discovery and presentation skills
  • Excitement for growing customer happiness and developing lasting customer relationships
  • Proven track record of leading successful and consistent sales team

While it’s not required, it’s an added plus if you also have:

  • Additional years of management experience within a SaaS company
  • Experience using or working with Figma, or other UX/UI experience
  • Ability to thrive in a constantly changing and evolving environment
  • Experience with Command of the Message or MEDDIC sales methodology

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. 

Examples of accommodations include but are not limited to: 

  • Holding interviews in an accessible location
  • Enabling closed captioning on video conferencing
  • Ensuring all written communication be compatible with screen readers
  • Changing the mode or format of interviews 

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

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About The Company

Figma is a collaborative web application for interface design, with additional offline features enabled by desktop applications for macOS and Windows

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