Talent Acquisition Ops Lead

Sword Health is on a mission to free two billion people from pain. 

With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2025, this award highlights our focus on being a destination for the best and brightest  talent. Not only have we experienced unprecedented growth since our market debut in 2020,  but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact. 

Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.

We’re looking for a highly skilled and motivated Talent Acquisition Ops Lead to join our Inbound Talent Acquisition team. In this role, you will play a key role in leading the Inbound Talent Acquisition team, which is focused on identifying, attracting, and hiring top-tier talent for our functions, partnering closely with technical leaders to understand their strategic objectives and ensure we hire individuals who will drive growth, innovation, and success at Sword Health. You will also be involved in and supporting Compensation and Benefits initiatives, as well as developing training programs for hiring managers. If you’re passionate about finding the best talent, developing your team, and contributing to broader HR initiatives within a dynamic, fast-paced environment, we’d love to hear from you!

What you'll be doing:

• Lead and manage the Talent Acquisition team which is focused on inbound applications, with a strong focus on supporting the team members in their growth and development within Sword Health;
• Build strong relationships with Technical leadership to deeply understand hiring needs and drive proactive talent strategies;
• Design, build and deploy training content for Hiring Managers to ensure their adoption, understanding and contribution to the continuously improving candidate experience;
• Ensure a best-in-class candidate experience by providing clear communication, timely feedback, and a smooth recruitment process;
• Stay informed on industry trends, salary benchmarks, and competitive landscape to advise stakeholders on recruitment strategies and approaches;
• Ensure the ATS (Lever) is up to date and current, allowing for accurate reporting and data integrity;
• Contribute to the development and deployment of initiatives related to Compensation and Benefits (from salary benchmarking to market monitoring on benefits).

What you need to have:

• 5+ years of experience in Talent Acquisition, preferably with a strong focus on inbound candidates;
• At least 2+ years leading a team in Talent Acquisition, with a proven record of supporting and promoting the growth of the team members;
• Experience and knowledge in other areas of HR beyond recruitment (Learning or Comp & Ben are preferred);
• Proven ability to partner effectively with senior leaders and hiring managers, with strong consultative and influencing skills;
• Comfortable working in a fast-paced, high-growth environment, with the ability to manage multiple priorities and deadlines;
• Skilled at leveraging data and analytics to improve recruitment strategies, assess pipeline health, and make informed decisions;
• Excellent verbal and written communication skills, with the ability to represent Sword Health’s mission and values to candidates;
• Proficiency in Applicant Tracking Systems (we use Lever) or other recruiting software.

To ensure you feel good solving a big Human problem, we offer:

• A stimulating, fast-paced environment with lots of room for creativity;
• A bright future at a promising high-tech startup company;
• Career development and growth, with a competitive salary;
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
• A flexible environment where you can control your hours (remotely) with unlimited vacation;
• Access to our health and well-being program (digital therapist sessions);
• Remote or Hybrid work policy. 
• To get to know more about our Tech Stack, check here.

Portugal - Sword Benefits & Perks:

• Health, dental and vision insurance

• Meal allowance

• Equity shares

• Remote work allowance

• Flexible working hours

• Work from home

• Discretionary vacation

• Snacks and beverages

• English class

Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.

Sword Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.