Account Director (US)

2 Minutes ago • 6-12 Years • Account Management

Job Summary

Job Description

inFeedo AI is a B2B SaaS People Experience platform founded in 2016, trusted by 330 enterprises. The company's Amber AI helps HR leaders improve employee experience and efficiency. As Asia's #1 EX platform, inFeedo is now scaling its US business. This high-impact Account Director role involves defining the US playbook, owning a greenfield territory, landing mega-cap logos, and shaping the GTM strategy. The role requires end-to-end sales cycle ownership, strategic account management, and collaboration with cross-functional teams.
Must have:
  • Identify, engage, and close mid-market & enterprise customers across US
  • Own the sales cycle end-to-end: outreach, discovery, demo, negotiation, closure
  • Run an account-based sales strategy (ABM) focused on Fortune 1000 companies
  • Build outbound strategy and execute multi-touch campaigns with Marketing support
  • Build and maintain CXO-level relationships to land & expand strategic accounts
  • Be the face of inFeedo at industry events and conferences
  • Identify and onboard high-value channel partners to build partner-led pipeline
  • Build & manage partner enablement and joint GTM initiatives
  • Learn & document what works (and what doesn’t) to evolve ICP, value proposition, and messaging
  • Help define and segment the Total Addressable Market (TAM) in the US
  • Work asynchronously and cross-functionally with teams in India
Good to have:
  • Previous startup or early-stage experience
  • Background in HR Tech SaaS
  • Experience in setting up or scaling new regional markets
Perks:
  • Competitive compensation
  • Uncapped commission
  • ESOPs
  • Work with Asia’s #1 EX platform
  • Massive upside as we 4x our US ARR in the next 2 years
  • Autonomy, ownership, and the support of an entire Marketing, Product & RevOps team

Job Details

inFeedo AI is a B2B SaaS People Experience platform that 330 enterprises trust to automate their listening, service delivery & employee communications, using AI agents and 9 years of People Science research.

Founded in 2016, inFeedo’s Amber, Chief Engagement Officer, has helped HR leaders at Samsung, Aon, Puma, PwC, EY, WesternAlliance Bank, Fidelity, Burger King & others to improve employee experience & efficiency from onboarding to exit.

We are Asia's #1 EX platform. Join us as we scale our US business & co-create the playbook with our core team

Why Join Now?

This is your chance to define the playbook, own the region, and directly shape how the next $5M of US revenue gets unlocked. You’ll be the face of inFeedo AI to the Fortune 1000.

🎯 The Mission

This is a high-impact, high-autonomy role with massive upside.

You will:

  • Own a greenfield territory with end-to-end responsibility.
  • Build our US presence, land mega-cap logos, and define our GTM playbook.
  • Act as the voice of the market, helping shape messaging, pricing, packaging, and partnerships for the rest of inFeedo.

💼 What You’ll Do :

  • 0 → 1 Sales Motion:
  • Identify, engage, and close mid-market & enterprise customers across US.
  • Own the sales cycle end-to-end: outreach → discovery → demo → negotiation → closure.
  • Account-based Selling:
  • Run an account-based sales strategy (ABM) focused on Fortune 1000 companies.
  • Build outbound strategy and execute multi-touch campaigns with Marketing support.
  • Strategic Account Management
  • Build and maintain CXO-level relationships to land & expand strategic accounts.
  • Be the face of inFeedo at industry events and conferences.
  • Partnerships & Channels:
  • Identify and onboard high-value channel partners to build partner-led pipeline.
  • Build & manage partner enablement and joint GTM initiatives.
  • Playbook Creation:
  • Learn & document what works (and what doesn’t). Work with the core team to evolve the ICP, value proposition, and messaging.
  • Help define and segment the Total Addressable Market (TAM) in the US.
  • Collaboration with Teams :
  • Be comfortable working asynchronously and cross-functionally with teams in India.
  • You’ll have strong support from our Marketing, Sales, Product, and RevOps.
  • 💼 You’ll Work With :
  • Angraaj Palchaudhuri (Founding Team & Director, India)
  • Nishchal Dua (VP Marketing)
  • Rohit Gupta (CBFO) and the rest of the inFeedo leadership team

Job requirements

🧠 You’ll Thrive If You

  • Have 6–12 years of sales experience, with $50K+ ACV deals and $750K+ annual quota experience.
  • Have experience in target account selling, complex deal cycles, and value-based consultative selling.
  • Have sold to HR personas (Chief People Officer, HRBP, TA, L&D, etc.) in the past.
  • Love building from scratch - you’re excited about solving problems no one else has solved yet.
  • Can manage and nurture channel partner relationships without heavy internal hand-holding.

🌟 Bonus Points

  • Previous startup or early-stage experience.
  • Background in HR Tech SaaS.
  • Experience in setting up or scaling a new regional markets.

📅 First 12 Months Goals

  • Land 3–5 lighthouse accounts in US.
  • Hit or exceed $500k in annual quota.
  • Build a predictable pipeline with a repeatable outbound or partner-led playbook.
  • Contribute to defining the ICP, messaging and value proposition playbook.

💰 What’s in It for You

  • Competitive compensation + uncapped commission + ESOPs.
  • Work with Asia’s #1 EX platform, trusted by 330+ enterprises.
  • Massive upside as we 4x our US ARR in the next 2 years!
  • Autonomy, ownership, and the support of an entire Marketing, Product & RevOps team.

🔔 Sound Like You?

Apply now & Let’s build the US success story of inFeedo, together.

What happens after you apply?

  • Step 1: In 15-20 days, if your application shines and aligns with our criteria, our People Success Team will reach out to you for a quick chat about your journey so far.
  • Step 2: Within 4-6 days of that initial chat, we'll introduce you to your potential future team, and we will guide you through the rest of the hiring process.
  • Step 3: If our vibes align after meeting the Hiring Team, you'll have an opportunity to chat with the founders.
  • If we mutually enjoy the conversation, we'll celebrate with a virtual high-five and outline the next steps for you to join us.
  • At any step, if things don't work out, we proactively send an email. You are welcome to ask for detailed feedback and re-apply in the future. :)

Our expectations before you click “Apply Now”

  • Read about inFeedo and Amber

We are an equal opportunity employer and value diversity at inFeedo. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or education.

[Attitude>Skills>Education]

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About The Company

In 2016, we set out on a mission to make 100 million employees heard and valued. Today, as we onboard Tiger Global and Jungle Ventures as our investors, we’ve become Asia’s leading employee experience platform that helps engage employees, predict attrition & answer FAQs with conversational AI that people love ❤️


We’re backed by Y Combinator, Bling Capital and founders of Gainsight, Freshworks, Zeta Lenskart, innov8. As a Chief Listening Officer, our A.I. bot Amber helps people-first leaders find hidden gaps in their culture, managers and wellbeing in real time. Spanning across 60 countries, our customers include MNCs like Samsung, Xiaomi, Lenovo, conglomerates like TATA, Godrej, Bharti and unicorns like Unacademy, Paytm, OYO.


Come join our mission to help build cultures where people love to come to work. For career opportunities, please visit our careers page: jobs.infeedo.com

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