Business Operations Analyst / Bilingual

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

The Role

Are you a detail-oriented professional with a passion for supporting sales teams? We're looking for a Business Operations Analyst to be a pivotal part of our commercial operations. In this role, you'll be responsible for managing the complex, non-sales activities that are crucial to getting our deals from opportunity to revenue. You'll work closely with internal teams, handling everything from document creation and data analysis to ensuring compliance, all while contributing to our process improvement efforts. This is an excellent opportunity to elevate your career and make a direct impact on our global success.

What We Offer

• A competitive total rewards package that supports your career and well-being
• A culture of belonging in which you're encouraged to use your voice
• Global connectivity with over 26,000 colleagues across 60 countries
• A flexible, hybrid work environment that supports a healthy work-life balance
• Opportunities for personal and professional growth within an ever-evolving global organization

Key Responsibilities

• Create and review complex pricing models, quotes, and other essential documents
• Analyze and translate complex data into actionable recommendations for our sales teams
• Ensure all opportunity-related documents are complete, accurate, and compliant with company policies
• Act as a trusted partner, providing expert support to internal customers throughout the deal lifecycle
• Identify and proactively lead small-scale process improvements to increase efficiency

Requirements

• A minimum of 2-3 years of progressive experience in a sales support or global deal operations role
• Exceptional attention to detail and strong organizational skills
• Mandatory fluency in English, with excellent written and oral communication skills
• Strong analytical skills with the ability to translate raw data into actionable insights
• Proficiency with Google Suite and Microsoft Office, with a strong understanding of Microsoft Excel and pricing tools

Join us at the Mountain, where culture and values are practiced and respected every day.