Senior Director, Consumer Sales

Description -

Job Summary
• This role is responsible for leading and guiding the sales team to achieve and surpass targets while defining the organization's sales strategy. The role cultivates strategic client and partner relationships, gathers customer feedback for improvement, and ensures compliance. The role monitors market trends, manages budget, and leverages latest technologies to enhance efficiency and improve sales processes.

Responsibilities
• Leads and manages a team of sales professionals and managers providing coaching, mentoring, and training to help the team meet and exceed sales targets.
• Establishes performance metrics and conducts regular performance reviews, recognizing and rewarding high achievers and addressing performance issues as necessary.
• Defines the overall sales strategy for the organization ensuring alignment with the long-term business goals and objectives.
• Builds and maintains strong relationships with key customers, partners, and stakeholders ensuring excellent customer service and satisfaction to promote repeat business.
• Monitors market trends, competitor activities, and industry changes to adjust sales strategies and maintain a competitive edge.
• Manages and allocates the budget for the sales department, making strategic decisions regarding expenditures, resource allocation, and cost management.
• Identifies, negotiates, and establishes strategic partnerships or alliances that can significantly impact the organization's market position and revenue growth.
• Gathers feedback from customers and incorporates it into the organization’s offerings to enhance the sales process and foster positive customer experience.
• Identifies and addresses potential risks that could affect the organization's sales objectives, ensuring compliance with industry regulations and ethical standards.
• Stays updated with the latest sales technologies and tools and integrates them into the sales process to streamline operations and improve results.

Education & Experience Recommended
• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 15+ years of job-related and/or management experience, preferably in sales, business management, project management, or a related field.

Preferred Certifications
NA

Knowledge & Skills
• Account Management
• Business Development
• Business Planning
• Business To Business
• Customer Relationship Management
• Direct Selling
• Finance
• Key Performance Indicators (KPIs)
• Market Share
• Marketing
• Merchandising
• Regional Sales
• Sales Management
• Sales Process
• Sales Prospecting
• Sales Strategy
• Sales Territory Management
• Salesforce
• Selling Techniques
• Value Propositions

Cross-Org Skills
• Customer Centricity
• Prioritization
• Resilience
• Team Management
• Strategic Thinking

Impact & Scope
• Impacts entire business and influences company direction across multiple disciplines or areas of HP.

Complexity
• Uses input from managers and directors to inform strategy and achieve company goals and objectives.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
 

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement