Strategic Account Manager
Job Summary
Job Description
As a Strategic Account Manager, you will be crucial in expanding relationships with key clients and ensuring their success with Entrata's products. Your responsibilities will include building strong client relationships, understanding their business objectives, developing account plans, and collaborating with internal teams. You will need a deep understanding of Entrata's product suite, provide consultative guidance, and ensure a seamless client experience. The role also involves communicating updates and new features to clients. You will be expected to be able to work independently and close deals.
Must have:
- Experience in the multifamily housing industry.
- 3-5+ years of experience in technology/software sales.
- Bachelor's degree.
- Exceptional presentation and closing skills.
- Understanding of client relationship cultivation.
- Demonstrated ambition, assertiveness, and discipline.
- Capacity to build lasting relationships.
- Proven sales results.
Good to have:
- Experience with CRM software.
- Knowledge of property management software.
- Experience working with a remote team.
- Strong analytical and problem-solving skills.
- Existing relationships within the property management industry.
- Familiarity with the latest trends in property management technology.
- Multilingual proficiency.
Perks:
- Flexible and transparent culture with remote and hybrid work options.
- Generous vacation time and company recharge days.
- Comprehensive medical, dental, and vision coverage.
- HSA/FSA options and employer-paid disability benefits.
- Access to 401(k) or similar retirement plans.
- Wellness initiatives promoting well-being.
- Family-centric leave policies.
- Entrata Cares programs.
- Exclusive cell phone plan discounts.
- Bi-annual swag drops for employees
4 skills required
Job Details
Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.
Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in.
Entrata is seeking a highly motivated and experienced Account Manager to join our dynamic team. As an Account Manager, you will play a crucial role in expanding relationships with our key clients, ensuring their success with Entrata's suite of products and services.
This is a quota-bearing sales role.
Responsibilities will include:
- Build and maintain strong, long-lasting relationships with key stakeholders in assigned strategic accounts.
- Understand clients' business objectives and challenges, and align Entrata's solutions to address their unique needs.
- Develop account plans that outline strategies for growth, upsell opportunities, and retention.
- Collaborate with internal teams to identify and pursue expansion opportunities within existing accounts.
- Possess a deep understanding of Entrata's product suite and how it adds value to clients.
- Provide consultative guidance to clients on best practices, industry trends, and innovative solutions to optimize their use of Entrata's products.
- Work closely with cross-functional teams, including Sales, Implementation, and Support, to ensure a seamless client experience.
- Communicate effectively with clients to convey product updates, new features, and relevant information.
To excel in this role, you should possess:
- Experience in the multifamily housing industry.
- 3-5+ years of experience in technology/software sales (SaaS, PaaS, enterprise software, etc.) a plus
- A bachelor's degree.
- A genuine passion for sales, exceptional presentation skills, and the ability to close deals.
- An understanding of how to cultivate client relationships.
- Demonstrated ambition, assertiveness, confidence, honesty, and discipline.
- Social intelligence and the capacity to build lasting, high-quality relationships with clients and colleagues.
- Proven sales results and a track record of success.
- The ability to work independently.
The following skills and experiences would be advantageous:
- Experience with CRM software.
- Knowledge of property management software.
- Experience working with a remote team.
- Strong analytical and problem-solving skills.
- Existing relationships within the property management industry.
- Familiarity with the latest trends in property management technology.
- Multilingual proficiency to cater to diverse clients.
#LI-Remote
Benefits:
Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.
Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.
HSA/FSA options and employer-paid disability benefits provided for eligible employees.
Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.
Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs.
Family-centric leave policies supporting new parents during significant life events.
Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community.
Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.
Bi-annual swag drops for employees
Currently, Entrata hires in Arizona, Idaho, Nevada, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, Illinois, and Tennessee for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. If you choose to apply and do not live in one of these states, your application may be reviewed on a case-by-case basis and salary ranges will be provided if required by state law
But members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.
It’s a great place to work! Will you join us?
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