Uniforms Service Team Lead

Evolution is a market-leading Swedish company, developer and provider of products and services for online casino entertainment founded in 2006 and listed on Nasdaq Nordic (EVO).

Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.

Across our 40+ sites, we have 20 000+ people working in the fields of Product Innovation, Software Development, Game Presenters & Hosts, IT support, Facility & Studio build as well as support services. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.

Evolution Georgia entered the market in 2018 with the aim of becoming one of the biggest and best employers on the market.

Evolution Georgia is pleased to announce a vacancy for Uniforms Service Team Lead position. 

• Making sure that all procedures, standards, and specifications are followed by Make Up Specialists, Uniform Specialists, Studio Desk Specialists;
• Reviewing other departments’ requests and requirements on daily basis and making sure they are met;
• Monitoring performance by gathering relevant data and producing statistical reports, daily reports, monthly reports;
• Making suggestions for changes and improvements and how to implement them;
• Maintaining a safe, secure, and comfortable work environment for subordinates;
• Accomplishes staff results by communicating job expectations and feedback;
• Ensuring continuous and properly organized communication flow within team, subordinates and with other departments;
• Completing ‘experience share’ training sessions within team ensuring the same high level of skills for all team members;
• Develop relationships with Beauty Salons for partnership;
• Monitor make-up products stock, needed for uninterrupted daily work (workshops; photoshoots);
• Providing daily uniform service: ordering, issuing, replacement, control of wear and tear, cleaning and utilization;
• Maintaining quality service by enforcing quality and service standards; analysing and resolving quality and service problems; identifying trends; recommending system improvements;
• Cooperation with Evolution Academy and Human Resources: ensure availability of uniforms for a new hires / collect uniform from employees leaving the company;
• New uniforms’ development and delivery process: coordination of design and materials selection, cooperation with management, customers, and suppliers, deliver photo and video testing sessions;
• Cooperation with Latvia and other Legal Entities regarding uniform/make up related tasks;
• Maintaining relationship with key suppliers and negotiating competitive contract agreements;
• Cost management: forecasting and tracking of the costs to achieve accuracy of the spending and compliance with the budget.

• Higher or incomplete Higher education;
• 2 years of work experience in customer service including at least 6 months of managerial experience;
• Professional working proficiency in English and Georgian (written and verbal). Russian language will be an advantage;
• Advance skills in Excel and proficient with other Microsoft office programs;
• Experience in developing standards and procedures;
• Leadership, communication and persuasion skills;
• Analytical thinking;
• Adaptability, flexibility and mobility;
• Stress resistance;
• Proactiveness;
• The ability to think out of the box;
• Results driven attitude.

We offer:

• Inclusive and diverse workplace
• Development oriented organizational culture
• Health Insurance
• Mobile phone with corporate service
• On-site Gym / Yoga lessons
• Fit pass with corporate service at partner companies
• Privilege card - corporate discounts with partner companies
   

If you are interested, please apply by adding your CV in English until December 20, 2024

The purpose of processing personal data which candidate submits to Evolution Georgia is to manage applications in view of possible pre-selection and further recruitment at Evolution. All personal data collected will only be used for this purpose and will in no case be transmitted to any third party without your consent.