Account Executive - Print

1 Month ago • 2 Years + • Account Management • $50,000 PA - $73,000 PA

Job Summary

Job Description

The Account Executive, Sourcing is responsible for customer service and product delivery. They will liaise with clients and suppliers regarding print and campaign management services, with a primary focus on delivering exceptional customer service. This includes processing quotation requests, providing regular updates to clients, selecting appropriate suppliers, negotiating costs and timelines, and ensuring adherence to internal procedures. The role involves understanding the print process, advising on suitable equipment, and project-related negotiations, including managing projects and maintaining tracking in procurement tools. They should also develop relationships with clients and suppliers while understanding industry trends.
Must have:
  • Full understanding of litho print process.
  • Advise on cost-effective print projects.
  • Provide technical input on print projects.
  • Procurement of print, delivering on time.
  • Formulate full production briefs.
  • Produce detailed print specifications to suppliers.
  • Maintain tracking of all projects.
  • Adhere to ordering authorization and billing process.
  • Work within the operating budget.
  • Develop understanding of client's business.
  • Build relationships with clients.
  • Develop relationships with suppliers.
  • Demonstrate understanding of industry trends.
  • Resolve client/supplier issues.
  • Implement and use best practice principles.
Perks:
  • Flexible hours and locations
  • Strong supportive benefits
  • Career training and development
  • Inclusive environment

Job Details

POSITION SUMMARY

The Account Executive, Sourcing is responsible for customer service and product delivery through constant liaison with clients and suppliers on all matters relating to print and campaign management services. The primary focus of this role will be to deliver exceptional customer services. Requests for quotations will be processed in a responsive manner and clients will be updated regularly on the progress of their work. The Account Executive, Sourcing will, in conjunction with the central procurement team, select the most appropriate supplier, negotiate costing and time-scales for each job, manage benchmark information and ensure that internal procedures are followed at all times. Orders will be processed in the most efficient manner available.

JOB DUTIES

(* denotes essential function)

  • *Full understanding of litho (sheet/web) print process, advising on most suitable equipment and suppliers for all print jobs

  • *Advise on economic formats, work with clients and vendors to derive cost effective and fit for print projects

  • *Provide technical input and advice on print projects as required

  • *Project relevant negotiations as and where needed

  • *Procurement of print, delivering on time, to specification, to quality and to contractual targets

  • *Take accurate information from our Clients, formulating full production briefs

  • *Produce detailed print specifications to suppliers

  • *Maintain tracking of all projects in procurement tool

  • *Adhere to defined ordering authorization and billing process

  • *Work within Tag's operating budget

  • *Develop a good understanding of the client's business and industry sector

  • *Build relationships with clients and manage their perceptions and expectations

  • *Develop strong relationships with suppliers

  • *Demonstrate an understanding of the technological direction of the industry and how these advances will benefit the client

  • *Resolve client/supplier issues, escalate where appropriate

  • *Implement and use best practice principles

JOB QUALIFICATIONS

  • Bachelor's Degree. A combination of education and work experience can be substituted.

  • 2+ years previous experience in a similar print procurement or print management environment

  • Experience in managing a budget and achieving targets

  • Experience negotiating pricing

  • Excellent client facing and customer service skills, with an ability to build relationships and develop new business

  • Commercially strong and numerate

  • Committed, resilient and prepared to work extra hours as required

  • Experience of working in an environment where priorities are constantly changing. Can manage change, and keep a clear perspective of end goals

  • Team worker, with positive outlook who can inspire and motivates peers

  • Focus on project management, timely delivery and achievement of Key Performance Indicators

  • Intermediate skill level with MS Office

  • Organized with excellent attention to detail

WORKING CONDITIONS

This position works in an office environment

The salary range for this position is $50k minimum - $73k maximum per annum. Compensation varies depending on location, job-related factors such as experience, responsibilities, and business needs.

This is the opportunity to work in an environment that best suits your needs, fueled by flexible hours and locations, strong supportive benefits, career training and development and, most importantly, an inclusive environment that eliminates barriers and elevates voices, giving every member of the Tag team an opportunity to be seen and heard.

As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.

#LI-Hybrid

#LI-GT1

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About The Company

We're proud of our roots. From our humble beginnings as a print shop in London, to our position today as a global leader in Marketing and Communications services. Our business is built on a strong heritage, great relationships and a talented team. Today we have one purpose, to create value for our clients by working smarter with fewer resources, enhancing efficiencies, improving their customer's experience and strengthening their brand reputation. Our clients and their customers have always been at the heart of everything we do. Our long-term partnerships, great relationships and exceptional employees have been the driving force behind our success.

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