Manager, Fulfilment (Business Development)
Job Summary
Job Description
Ninja Van is seeking a Manager, Fulfilment (Business Development) to drive topline growth by engaging with clients, understanding their fulfilment requirements, and collaborating with internal stakeholders to provide solutions. The role involves planning and implementing sales, marketing, and product development programs, negotiating complex commercial deals, and managing client relationships. Responsibilities include preparing presentations, assisting in contract negotiations, providing sales updates, handling inquiries, and identifying new business opportunities within the fulfilment sector. The ideal candidate will leverage market insights to penetrate new markets and manage a fast-paced, collaborative environment.
Must have:
- Degree/Diploma in any field
- 3-5 years in sales, business development, marketing
- Experience in 3PL logistics business development (fulfilment/warehousing)
- Proven track record in managing/growing customer portfolios
- Strategic, innovative, creative with strong business acumen
- Ability to work in a fast-paced, collaborative environment
- Adept multi-tasker, able to prioritize and delegate effectively
- Experience in eCommerce Logistics sales/account management
- Strong client relationships
- Proficiency in Microsoft Office and Google Workspace
- Proficiency in English (Reading, Writing, Speaking)
6 skills required
Job Details
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
Responsibility:
- Drive topline growth based on internal and external leads aligned to Fulfilment sales target.
- Engagement with clients and understanding fulfilment requirement, and work with internal stakeholders to provide solutions.
- Work closely with various stakeholders, including Marketing, Product, Project and other teams to close funnels.
- Responsible for planning and implementing sales, marketing and product development programs, targeted towards existing and new Ninja Van customers.
- Work on complex commercial negotiations with clients, including cross selling various products aiming to push for new wins.
- Independently prepare, draft and review presentations with customers.
- Work closely on contract negotiation and engagements between clients and legal team.
- Provide sales activities updates for management review.
- Handle inquiries and performs related duties including ad hoc and Fulfilment related tasks as assigned.
- Gain market insights in order to penetrate new Fulfilment business opportunities.
- Handle inquiries and performs related duties including ad hoc and Fulfilment related tasks as assigned.
- Gain market insights in order to penetrate new Fulfilment business opportunities.
Requirements
- At least a degree/diploma in any field
- At least 3-5 years of extensive experience in sales, business development and marketing
- Experience in 3PL logistics business development, particularly fulfilment and warehousing.
- Track Record on managing and growing customer portfolio aligned to target given
- Strategic, innovative, and creative personality with a strong business acumen
- A passion for working in and managing a fast-paced, collaborative environment
- Adept multi-tasker with ability to quickly prioritize and effectively delegate task
- Sales/ Business development or account management experience in eCommerce Logistics market
- Strong existing working relationships with clients
- Proficiency in Microsoft Office (Word, Powerpoint, Excel) and Google Workspace (Docs, Slides, Sheets, Forms)
- Proficiency in English (Reading, Writing & Speaking)
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