Associate Technical Program Manager MP Support - North America Support

2 Months ago • 3-5 Years • Customer Service

Job Summary

Job Description

As an Associate Technical Program Manager, you will be the critical link between manufacturing partners and customers, ensuring projects are delivered on time, within scope, and at the highest quality. This role combines technical expertise, strategic planning, and hands-on problem-solving to elevate the manufacturing experience. You will oversee project lifecycles, solve real-time challenges, optimize processes, facilitate change, and foster collaboration to ensure seamless project execution.
Must have:
  • Bachelor’s degree in engineering and 3-5 years relevant experience.
  • Strong knowledge of manufacturing processes and 3DP Printing.
  • Strong knowledge of manufacturing processes and CNC Machining.
  • Proven project management skills with focus on timelines and quality.
  • A knack for problem-solving and results-oriented mindset.
  • Experience working in multicultural environments, fluency in English.
Good to have:
  • Experience with Rapid Tooling, Injection Molding, Urethane Casting, or Sheet Metal Fabrication.
  • Familiarity with low-volume piece parts and prototypes.
Perks:
  • Hybrid Work Policy: Optional Work From Home days after the probation period.
  • Paid time off (PTO), 11 fixed holidays, 1 floating holiday, and casual leave days.
  • Unlimited access to courses via our Learning Management System (Absorb).
  • A dedicated budget for studies and job-related qualifications.
  • Medical/Health Insurance: Reimbursement up to INR 36k per annum.
  • Group Personal Accident Cover: Medical care and compensation benefits up to INR 25L.
  • Term Insurance: Premium reimbursement up to INR 12k per annum.
  • Health & Wellness: Reimbursement up to INR 10k per annum.
  • Employee Assistance: Interest-free loans up to INR 2L.
  • Dinner Allowance: INR 250/day for office days.
  • Cab Facility: Safe and hassle-free commutes to and from the office.
  • Snacks & Refreshments: Daily snacks, tea, and coffee.
  • Fun at Work: Celebrate holidays, birthdays, anniversaries, and happy hours.
  • Recognition & Rewards: Earn gifts through our quarterly employee recognition program.

Job Details

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster

Fictiv, coined the “AWS of manufacturing,” is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team!


 

Step Into Manufacturing Excellence as an Associate Technical Program Manager! 

Location: Bengaluru, India 

Are you passionate about manufacturing and ready to shape the future of hardware innovation? At Fictiv, we are revolutionizing how custom mechanical parts are sourced and manufactured. Our mission is to deliver high-quality manufacturing solutions to Fortune 500 companies pushing boundaries in industries like autonomous vehicles, surgical robotics, and advanced industrial machinery. 

This isn’t about coding or computer programming. It’s about hands-on manufacturing leadership, driving precision and quality in a dynamic, high-mix/low-volume production environment. 

We’re seeking an Associate Technical Program Manager to join our Bengaluru team. If you thrive on solving complex manufacturing challenges, collaborating with top-tier partners, and ensuring seamless execution of cutting-edge projects, this role is for you. 

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Your Impact 

As our Associate Technical Program Manager, you’ll be the critical link between our U.S.-based manufacturing partners and customers, ensuring every project is delivered on time, within scope, and at the highest standard of quality. This role combines technical expertise, strategic planning, and hands-on problem-solving to elevate the manufacturing experience. 

---

What You’ll Do 

- Drive Project Success: Oversee manufacturing project lifecycles, ensuring compliance with scope, budget, and deadlines. 

- Solve Real-Time Challenges: Be the go-to technical resource for manufacturing partners, tackling production issues and ensuring customer satisfaction. 

- Optimize Processes: Manage work order assignments and drive improvements within technical workflows. 

- Facilitate Change: Handle post-sale change requests, evaluate risks, and implement solutions with precision. 

- Foster Collaboration: Build strong communication bridges between customers, manufacturing partners, and internal teams to ensure seamless project execution. 

---

What You Bring 

- A Bachelor’s degree in engineering and 3-5 years of relevant experience in hardware or manufacturing (preferably with OEMs or contract manufacturers). 

- Strong knowledge of manufacturing processes, with expertise in: 

  - 3DP Printing (required) 

  - CNC Machining (required) 

  - Rapid Tooling, Injection Molding, Urethane Casting, or Sheet Metal Fabrication (preferred). 

- Proven project management skills with a focus on manufacturing timelines, scope management, and quality assurance. 

- A knack for problem-solving, coupled with a results-oriented mindset and urgency in meeting delivery schedules. 

- Experience working in multicultural, night-shift environments, with fluency in written and spoken English. 

- Familiarity with low-volume piece parts and prototypes is a plus. 

---

Why Join Fictiv? 

Supportive Benefits & Perks: 

- Hybrid Work Policy:  Optional Work From Home days after the probation period has been reached.

- Time Off: Enjoy paid time off (PTO), 11 fixed holidays, 1 floating holiday, and casual leave days. 

- Learning & Development: 

  - Unlimited access to courses via our Learning Management System (Absorb). 

  - A dedicated budget for studies and job-related qualifications. 

- Medical/Health Insurance: Reimbursement up to INR 36k per annum, covering self, spouse, children, and parents. 

- Group Personal Accident Cover: Medical care and compensation benefits up to INR 25L for accidental injuries. 

- Term Insurance: Premium reimbursement up to INR 12k per annum to secure your family’s financial future. 

- Health & Wellness: Reimbursement up to INR 10k per annum for gym memberships, fitness classes, equipment, and sports court bookings. 

- Employee Assistance: Interest-free loans up to INR 2L for emergency financial needs, repayable over 12 months. 

- Dinner Allowance: INR 250/day for office days. 

- Cab Facility: Safe and hassle-free commutes to and from the office. 

- Snacks & Refreshments: Daily snacks, tea, and coffee to keep you energized. 

- Fun at Work: Celebrate holidays, birthdays, anniversaries, and enjoy happy hours and more surprises. 

- Recognition & Rewards: Earn gifts through our quarterly employee recognition program. 

---

Ready to Drive Manufacturing Success? 

If you're passionate about solving real-world manufacturing challenges and want to be part of a team reshaping how hardware gets built, we want to hear from you! 

 


About Fictiv

Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world.

This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development.

We’re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.

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