Business Operations Analyst

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

The Supply Chain organization is a fast-paced and dynamic environment, delivering best-in-class communications equipment and security solutions for customers around the world. Our purpose is to deliver exceptional value and customer experience through agility, speed, and collaboration. We plan what products and services are needed, source efficiently and ethically from a diverse supply base, launch new products, make and deliver solutions on time, and exceed customer expectations through outstanding quality, service and support. We are a central point in our efforts to bring value and lead technology innovation.

The Supply Chain Business Operations Team supports Motorola’s Video Security and Access Control and Mobile Video organizations. We drive end-to-end supply chain operations by partnering across organizations to delight our customers and meet our business objectives.

Job Description

The Business Operations Analyst is a key role to support the company’s fast-growing video business. In this role, you will be responsible for achieving supply chain results and ensuring customer experience.

• Responsibilities include:
• Act as a liaison between the Sales, Customer Order Management, Operations, Warehouse & Logistics teams to ensure all orders are shipped according to promise dates.
• Analyze daily order backlog and drive revenue to meet financial commitments.
• Coordinate with supply planning to ensure all delivery dates are provided and accurate.
• Attend operations meetings to identify supply which will impact customer orders and communicate timely information to sales.
• Lead continuous improvement projects to reduce order to cash cycle time.
• Drive process automation and digitization leveraging AI and advanced technology.

• Additional Qualified Skills:
• Knowledge and experience using ERP systems, SAP and Oracle preferred
• Highly motivated with positive attitude
• Data analysis skills
• Proven results
• Excellent verbal and written communication skills
• Detail oriented and well organized
• Ability to multi-task and work confidently under pressure

Target Base Salary Range: $58,500 - $85,200

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

• Minimum 2 years experience in an operations environment & Customer Service

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.