Head of Sales Planning
Job Summary
Job Description
Ninja Van is a tech-enabled logistics company operating across Southeast Asia, aiming to provide hassle-free delivery services. Launched in 2014, it has become the region's largest last-mile logistics provider, serving over 35,000 merchants and processing over 1,000 parcels per minute in six countries. The role involves providing business performance reporting, supporting sales strategies, managing the sales calendar, budgeting, and incentive schemes. Responsibilities also include overseeing sales processes, coaching, performance improvement, conducting sales audits, driving Salesforce.com adoption and automation, leading customer allocation and channel optimization, providing Salesforce.com admin support, and managing sales operations teams to ensure timely project execution. The company emphasizes a data-driven approach and cutting-edge software to optimize operations and enhance customer delight.
Must have:
- 5 years in commercial or sales support
- Proven track record in project management
- Strong understanding of sales processes
- Experience managing a big team
- Bachelor's degree
- Excellent verbal and written skills
- Strong problem-solving abilities
Good to have:
- Direct selling experience
- Logistics background
- Prior experience in country/regional office
- Master's degree
- Data interpretation and impact assessment
2 skills required
Job Details
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
Job Description
- Provide business performance reporting (Daily/Weekly/Monthly).
- Support Sales Head in analysis, planning, and execution of sales strategies.
- Manage sales calendar, budgeting, and incentive schemes.
- Oversee sales processes, coaching, and performance improvement.
- Conduct sales audits and ensure compliance with regional priorities.
- Drive Salesforce.com adoption, data accuracy, and automation tools.
- Lead customer allocation and channel optimization exercises.
- Provide Salesforce.com admin support and user management.
- Develop and execute sales training programs with regional teams.
- Manage Sales Operations team to ensure timely execution of projects and reports.
Requirements
- 5 years in a commercial or sales support role, with a proven track record in project management.
- Strong understanding of sales processes, preferably with direct selling experience.
- Experience managing a big team, with a background in logistics being a plus.
- Prior experience in country or regional office environments is an advantage.
- Bachelor’s degree required; a master’s degree is preferred.
- Excellent verbal and written skills, with the ability to engage effectively at all levels.
- Strong problem-solving, data interpretation, and impact assessment abilities.
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