Full time only, US Permanent Residents Only. Hybrid. Local Only.
Candidates should come from financial or law firm domains.
Must be strategic, demonstratble process-improvement success, metrics driven
The IT Service Desk Manager is responsible for the supervision, management, maintenance and coordination of centralized IT Service Desk resources to ensure the timely delivery of a superior customer service experience handling computer-related incident resolution and request fulfillment to end users firm wide in a fast paced 24/7 environment.
Responsibilities include:
All your information will be kept confidential according to EEO guidelines.