Senior Quality Testing Specialist

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Job Description:

Senior Quality Testing Specialist

GAME ON – OLG needs you

We’ve said GAME ON, and we mean it – OLG is rapidly transforming its organization to better serve Ontarians by delivering great gaming experiences through our digital, retail lottery, and land-based gaming channels. Over the course of fiscal 2022-23, OLG delivered a record $2.5 billion in net profit to the Province of Ontario. OLG is now expanding our horizons even further, with a new strategic direction, to become a world class gaming entertainment leader with a globally admired digital platform.

We are ready to take this game to the next level and need a passionate Senior Quality Testing Specialist to perform testing activities to verify that software and infrastructure components conform to defined requirements, system designs, and quality standards. Identifies appropriate tests, writes and executes test scripts, designs and develops automated test methods and tools, analyses and documents test results, and recommends solutions for any identified problems. Also creates, configures, maintains, and manages hardware/software project environments for development, technical testing, acceptance testing and pre-production installs to ensure consistency.

YOUR ROLE IN THE GAME

Reporting to the Technology Product Owner, you will be empowered to:

• Designs, prepares and executes all testing activities/phases to verify that software and infrastructure components conform to defined requirements system designs, and quality standards/processes to improve overall implementation 

• Leads the execution of the Master Test Plan ensuring coordination of all efforts of internal testing teams, vendor test teams and relevant business stakeholders 

• Analyzes and verifies testing requirements including test plans developed by service providers for completeness, consistency, comprehensibility, feasibility and conformity to standards and provides recommendations for changes or approval to ensure quality testing  

• Develops and delivers test strategies, test plans, test phases and test scripts for all OLG projects and work packages, as applicable, to ensure effective implementation of all changes to the production environment 

• Collaborates with business testing teams to ensure alignment of User Acceptance Test (UAT) plans and avoiding unnecessary overlap of testing efforts 

• Identifies and defines appropriate tests, writes and executes test scripts, analyses and documents interim and final test results including ensuring the testing environment and test data is ready and correct for the planned tests, and recommends solutions for any identified problems 

• Performs compatibility tests with vendor-provided programs: monitors post-implementation program performance to prevent recurrence of program operating problems and improve overall operational efficiency 

• Supports the various solution configuration/development activities including the development/configuration of new solutions, changes to existing systems. prototyping/proof of concept development, Unit testing and technical fixes during subsequent testing, development & configuration of integrations to ensure alignment to quality control standards 

• Implements and monitor quality metrics, measurement and quality improvement initiatives in order to achieve or exceed baseline performance targets, including reviewing and monitoring deliverables of Managed Testing Services vendors ensuring that testing deliverables and software quality provided adhere to contractual obligations and quality metrics 

• Provide technical operational expertise for review and utilization of test plan; implements additions and changes as planned to meet project timelines  

• Work with Technology Operations, Solution Delivery, Testing Services, Technology Project Managers and clients to identify resolution of testing and / or environmental variances. Escalate to Team Leader where necessary 

WHAT YOU NEED TO PLAY

Work Experience: Application Testing | Infrastructure Testing | System Testing |System Testing Tools |Testing Automation |Software Quality Assurance |Infrastructure Quality Assurance |Software Process Improvement (SPI) |

Testing Strategies & Planning |User Acceptance Testing (UAT) |Test Management Software |Test Status Reporting |

System Development Life Cycle |Operating Systems and associated runtime environment (eg, Mobile, Servers, Web applications) |Database Management Systems |Data Communication and Telecommunications |Web Presentation and Application Servers |SOAP / ALM 

Education: Post-secondary degree, preferably in an information systems and/or business administration discipline, or an equivalent combination of education, training and experience

Critical Skills: Problem Solving | Decision Making & Critical Thinking | Impact and Influence | Continuous Learning | Team Orientation | Planning: Tactical, Strategic  

Negotiation and Influence: Ability to negotiate and influence effectively while being open to perspectives and maintaining strong relationships

Strategic Thinker: Strong strategic and critical thinker with ability to delve into unique challenges and find creative solutions

Collaboration & Fun: Inclusive and collaborative work style while creating fun and excitement in our work

Integrity and Trust: Do what's right and operate with transparency and openness

PERKS OF JOINING OUR TEAM

• Part of a Bigger Picture: socially responsible company that gives back all its profits to the province and people of Ontario

• Flexible Work Environment: to help balance both work and life

• You Matter: family friendly work practices and hybrid work

• Freedom to Innovate: supports new and better ways to be successful

• Be your Authentic Self: environment that values diversity as a source of strength

• Learning Galore: 24-7 access to robust online learning programs 

• Public Service Pension Plan: participate in a major defined benefit pension plan sponsored by the Government of Ontario

• Variable Pay Program: performance-based incentives to share in our success (Permanent OLG Employees Only)

Learn about OLG – GAME ON!

OLG’s purpose is to contribute to a better Ontario by delivering great entertainment experiences for our customers. We are a multi-billion-dollar organization with a wide array of business lines including, lottery, land-based casinos, digital lottery and casino, horseracing, and charitable gaming. OLG is amidst a massive transformation focusing on being customer obsessed and bringing our digital business to a whole new level.

The key to our success is our people. Our culture will be grounded in true, positive partnerships that embrace trust, clarity, and openness in all that we do. We are supporting and empowering employees and teams across the organization through greater accountability, leadership development and growth opportunities. OLG is embracing more flexible work options and family friendly work practices including hybrid work.

Equity, diversity, and inclusion are essential elements of our culture and cornerstones of the Five Truths that OLGers Live by.  At OLG, our employees have the space to be themselves and use their perspectives and skills to benefit the people and the Province of Ontario.

While we are re-shaping and growing our business, we are unwavering when it comes to living our purpose, and ensuring our business delivers meaningful benefits for the people of Ontario. OLG’s net profits are reinvested back into the province, contributing to the quality of life for Ontarians.

To learn more about OLG go to our website at  www.olg.ca  

We look forward to hearing from you, interested applicants please apply online by July 21, 2025.

OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at careers@olg.ca if you require accommodation at any time throughout the hire process.

We thank you for your interest in this opportunity; however only those individuals selected for an interview will be contacted.

#LI-Hybrid

Personal information is collected by the Ontario Lottery & Gaming Corporation (OLG) and/or its third party service provider(s) under the authority of the Ontario Lottery and Gaming Corporation Act, 1999, SO 1999, c 12, Sch L and the Employment Standards Act, 2000, S.O. 2000, c. 41 (as amended) and will be used for the purpose of determining qualifications for employment with OLG and for recruitment modernization initiatives. The information will be managed in accordance with all applicable laws, OLG’s Protection of Privacy Policy (the Policy) and related policies and procedures. For any questions about this collection, please contact careers@olg.ca, 800-70 Foster Drive, Sault Ste. Marie, ON, P6A 6V2.