Account Executive
Job Summary
Job Description
As an Account Executive, you will be responsible for growing the business' clientele in Singapore, Malaysia, Taiwan, South Korea, and Hong Kong. This involves leveraging professional connections, demonstrating executive presence, and showcasing the value proposition of CleverTap products. You will build relationships with stakeholders, manage presentations, and work through the sales cycle. You will also build key account management plans and map decision-makers. Maintaining a post-sales interface to build long-term relationships is also part of the job.
Must have:
- 2-5 years of SaaS selling experience
- Experience working in a Startup.
- Ability to present value propositions to CXOs.
- Conceptual understanding of relevant technologies.
- Experience in account management in the Malaysia region.
- Knowledge of market research, sales, and negotiation principles.
- Organizational and time-management skills.
- Proficiency in Bahasa and/or Mandarin.
Good to have:
- Good understanding of the MarTech domain is preferred
- Number driven approach towards accounts, targets, regional planning and retention rates is helpful
- Knowledge of CRM software (eg. Salesforce) is a plus
Perks:
- Be a part of a global growth stage startup
- Work in a fast-paced, dynamic environment where your contribution matters
- You are passionate about technology and its impact on the high-growth mobile technology space
- Innovate at scale, with learning opportunities
8 skills required
Job Details
About the Role:
As an Account Executive you will be responsible for growing the business’ clientele in Singapore, Malaysia, Taiwan, South Korea and Hong Kong regions leveraging professional connections and relationships, demonstrating executive presence and value proposition for the CleverTap products. The position calls for a hands on and growth mindset in growing the business with a consultative selling approach. We are looking for a candidate who has thorough experience with exploring, navigating and managing C-level stakeholders.
What will you do:
- Own the business targets for the respective account patch and grow business and influence
- Establish and build relationships with key stakeholders within customers to understand the needs and create a compelling value proposition.
- Interact with customers, manage presentations and work through the sales cycle to achieve Q-o-Q sales quota
- Build key account management plans and map decision makers, influencers, users within the account.
- Have a good understanding of competitive channels that the client is using and incorporate those inputs in the key account plan.
- Build a pipeline for current quarter + next quarter
- Negotiate agreements with the customers to close the deals.
- Work with partners and scale the business through them.
- Manage the Salesforce data on a daily basis with meeting notes, sales funnel updation, etc
- Maintain post sales interface with the customers to build long term relationship and enhance the customer satisfaction
What are we looking for?
Must Have:
- 2-5 years of experience in SaaS selling
- Stronger fit exists for those having experience in working in Startup with a go-getting, hands-on approach, plugged into a hyper-growing sales organisation
- Ability to present and articulate key value propositions to CXO’s, decision makers and influencers in the assigned account with excellent communication skills in a B2B2C setup.
- Conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies required
- Proven experience in account management and growing the business in the existing accounts in Malaysia region
- Knowledge of market research, sales, and negotiating principles
- Organizational and time-management skills
- Proficiency in Bahasa and/or Mandarin
Good to Have:
- Good understanding of the MarTech domain is preferred
- Number driven approach towards accounts, targets, regional planning and retention rates is helpful
- Knowledge of CRM software (eg. Salesforce) is a plus
Measures of Success:
- Revenue Achievement (Booking, ARR)
- Revenue retention (NRR)
- Sustainable revenue growth (LTV)
Key Competencies:
- Functional: Mobile marketing expertise, MarTech understanding, Result oriented
- Behavioural: Problem Solving, Consultative selling, Communication and presentation skills, Negotiation Skills
Who will you report to: Regional VP - Sales SEA
Why join us?
- Be a part of a global growth stage startup
- Work in a fast-paced, dynamic environment where your contribution matters
- You are passionate about technology and its impact on the high-growth mobile technology space
- Innovate at scale, with learning opportunities
About CleverTap:
CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships.
At the forefront of our innovation is Clever.ai, driving the next wave of AI-powered engagement. With Clever.ai, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement.
Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta. Join us in shaping the future of engagement.
Join us in shaping the future of engagement.
CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.
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