Community Manager

3 Months ago • All levels

About the job

Summary_{By Outscal}

Community Manager for social sports gaming platform, requires experience in community management, social media marketing, and strong communication skills.

Fliff unpacks sports gaming into social, free-to-play games for all types of sports fans. We've built a social sports gaming experience that allows users to compete for leaderboard positioning, to achieve badges and build their status within the game.

We are pioneering play-for-fun sports gaming, with our flagship social sportsbook experience that includes sweepstakes promotions and loyalty rewards. We provide sports fans with fun, engaging, and free-to-play alternatives to real money gaming.

Job Summary:

We are seeking a talented Community Manager to join our team in the sports gaming industry. The successful candidate will be responsible for building and managing our online community, engaging with customers and fans, and promoting our brand and products through social media and other channels.

Responsibilities:

Build and manage our online community, including social media channels, forums, and other online platforms
Engage with customers and fans, responding to inquiries and feedback, and fostering a positive and engaging community environment
Develop and implement social media and content strategies to promote our brand and products, and drive engagement and growth
Collaborate with other departments, such as marketing and product development, to ensure that our community engagement efforts are aligned with business goals and customer needs
Monitor and analyze social media and community metrics, and provide regular reports to management on community engagement, sentiment, and trends
Plan and execute community events, promotions, and campaigns to drive engagement and customer loyalty
Develop and manage relationships with key influencers and ambassadors in the industry, and leverage their networks to promote our brand and products
Stay up-to-date with industry trends, social media best practices, and emerging platforms and technologies, and make recommendations on new approaches to community engagement

Requirements:

Bachelor's degree in Marketing, Communications, Business Administration, or a related field
Experience in community management or social media marketing, preferably in the sports or entertainment industry
Strong communication and interpersonal skills, with the ability to engage with customers and fans in a positive and engaging manner
Knowledge of social media and community management tools and best practices, and experience with social media platforms such as Twitter, Facebook, Instagram, Discord and YouTube
Familiarity with social media and community analytics tools, and the ability to analyze data and derive insights from social media metrics
Strong writing skills, with the ability to create engaging and effective social media content, and adapt tone and style to suit different platforms and audiences
Creative and strategic thinker, with the ability to develop and execute effective community engagement strategies that align with business goals and customer needs
Flexibility to work hours inline with sporting events

We are a multinational company with our headquarters based in Philadelphia, and offices in New York, Austin, and Sofia, Bulgaria. Wherever we are in the world, we pride ourselves on being a close-knit, focused team that is welcoming and friendly, and the work that we do is always interesting and rewarding. Wherever we are in the world, we pride ourselves on being a close-knit, focused team that is:

Welcoming and Friendly

We want to reflect the diversity of the cities we serve. By creating an inclusive culture where everyone can thrive, we’ll make Fliff better for employees and customers alike.

Lively and Creative

We respect and value each other’s ideas, experience and expertise. There is no such thing as a bad idea; only ideas that are executed and ideas that are discarded after consideration.

Stimulating and Rewarding

We know bright minds love a challenge, and we understand your desire to see your hard work pay off. We’ll make sure your daily tasks align with your career ambitions as we grow together.

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About The Company

Fliff Inc

36 Active Jobs

Fliff is the home of social sports gaming. Our social and sweepstakes prediction games offer a new way to have skin-in-the-game that is simpler, interactive, and free to play.

By pairing the social treasures of sports gaming with loyalty rewards and promotions, sports fans can sweat the game without sweating the losses. Fliff combines the best of social gaming, fantasy sports, and sports betting into a fun and easy to use experience.