Direct Sales Agent

9 Minutes ago • All levels

Job Summary

Job Description

As a Direct Sales Agent, you will drive Kuda’s growth through sales, relationship-building, and customer satisfaction. You will prospect and generate leads, market financial products, achieve sales targets, negotiate deals, and conduct product demonstrations. You'll ensure compliance with KYC and AML regulations, onboard clients to the platform, maintain sales records, and provide customer support. Your role includes participating in local events, offering feedback, understanding client needs, and providing training and troubleshooting assistance. Kuda is a money app aiming to make financial services accessible and affordable for Africans. It offers money transfers, budgeting, and credit through digital devices.
Must have:
  • Prospect and generate leads through various methods.
  • Market Kuda’s financial products.
  • Achieve and exceed sales targets monthly.
  • Ensure compliance with KYC and AML.
  • Provide ongoing support to clients.

Job Details

Summary

Kuda is a money app for Africans on a mission to make financial services accessible, affordable and rewarding for every African on the planet.


We’re a tribe of passionate and diverse people who dreamed of building an inclusive money app that Africans would love so it’s only right that we ended up with the name ‘Kuda’ which means ‘love’ in Shona, a language spoken in the southern part of Africa.


We’re giving Africans around the world a better alternative to traditional finance by delivering money transfers, smart budgeting and instant access to credit through digital devices. We’ve raised over $90 million from some of the world's most respected institutional investors, and we’re rolling out our game-changing services globally from our offices in Nigeria, South Africa, and the UK.

Role Overview

As a Direct Sales Agent, you will play a pivotal role in driving Kuda’s growth objectives through proactive sales efforts, effective relationship-building, and unwavering commitment to compliance and customer satisfaction.

  • Prospect and generate leads through cold calling, networking, and referrals.
  • Actively market Kuda’s array of financial products, including personal & business banking, loans, and POS terminals, to prospective customers within the designated territory.
  • Achieve and exceed monthly sales targets by acquiring new customers and expanding customer base through persuasive techniques and a deep understanding of the bank’s offerings.
  • Negotiate pricing and terms of sale to close deals and achieve sales targets according to the company's pricing.
  • Conduct product demonstrations and presentations to potential clients.
  • Ensure thorough compliance with all bank policies and regulatory requirements, including KYC (Know Your Customer) and AML (Anti-Money Laundering).
  • Educate potential clients on the benefits of transitioning to electronic banking solutions and ensure their seamless onboarding to our platform.
  • Maintain accurate records of all sales activities and customer interactions in CRM software.
  • Participate in roadshows, community fairs, and other local events to promote the bank’s services and garner leads.
  • Provide feedback to the marketing and product teams on customer experiences and product improvements.
  • Understand the needs and requirements of prospective clients and proffer solutions to meet their specific business needs.
  • Provide ongoing support to clients, including training and troubleshooting assistance.

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About The Company

A few years ago, a small team of people determined to transform banking launched a savings app for Nigerians. That app was the first step toward Kuda. Kuda is a full-service digital bank. Our mission is to make banking accessible, affordable and rewarding for all Africans. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more. We raised the largest seed round recorded in Africa, and completed Series B funding round in 2021, led by some of the world's most respected institutional investors. We’re a lively, diverse, and collaborative international Tribe, with offices in London (our HQ), Lagos and Cape Town (with more locations soon to be announced).

Lagos, Lagos, Nigeria (Hybrid)

Lagos, Lagos, Nigeria (Hybrid)

Lagos, Lagos, Nigeria (Hybrid)

Lagos, Lagos, Nigeria (Hybrid)

Lagos, Lagos, Nigeria (Hybrid)

Lagos, Lagos, Nigeria (Hybrid)

Lagos, Lagos, Nigeria (Hybrid)

Lagos, Lagos, Nigeria (Hybrid)

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