Veeam Backup Engineer for Microsoft Office 365

1 Day ago • All levels

Job Summary

Job Description

This role involves providing technical support and in-depth troubleshooting for Veeam Software's clients. The responsibilities include researching and troubleshooting customer problems, updating and working on assigned cases, contributing to the knowledge base, and documenting customer interactions. The role requires staying up-to-date with the latest technologies concerning Veeam's products and the underlying technologies. The team provides invaluable feedback to developers and testers.
Must have:
  • Fluent English (reading/writing/speaking)
  • Troubleshooting/administration experience
  • Familiarity with Microsoft Office 365, Azure, VMware, etc.
  • Ability to quickly learn and explain technical information
  • Excellent time management skills
Perks:
  • Private medical insurance
  • Meal tickets
  • Private pension plan
  • Life insurance
  • Vision reimbursement
  • Annual leave and additional vacation days
  • Cafeteria Benefit Plan
  • Veeam Care Days
  • Professional training and education

Job Details

Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.

With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. 

The Veeam Data Platform delivers a single solution for cloud, virtual, physical, SaaS, and Kubernetes environments that gives IT and security leaders peace of mind that their apps 
and data are protected and always available.

Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide, including 74% of the Global 2000, who trust Veeam to keep their businesses running.


 

Technical Customer Support is our customers’ “hotline.” This is a department that has revolutionized the way we think about technical support. They face the challenging reality of one-on-one support and leave our customers with a positive impression, providing invaluable feedback to developers and testers.

Veeam Backup for Microsoft Office 365 is a comprehensive solution intended to back up and recover data of Microsoft Office 365, on-premises Microsoft Exchange and on-premises Microsoft SharePoint organizations, including Microsoft OneDrive for Business.

Your tasks will include:

  • Providing technical support and in-depth troubleshooting for Veeam Software’s clients (B2B) via telephone, email, and web conferencing
  • Acting as a technical focal point in relationships to fellow IT Professionals
  • Researching and troubleshooting customer problems and inquiries
  • Updating and working assigned cases in a timely manner
  • Contributing to documentation to build Veeam’s knowledge base
  • Documentating of all customer interactions accurately and within SLA in our CRM tool
  • Contributing to documentation to build Veeam’s knowledge base
  • Proactively staying up to date with all the latest technologies concerning Veeam’s products and the underlying technologies

 What we expect from you:

  • Fluent English (reading/writing/speaking)
  • Previous troubleshooting/administration experience is required
  • Familiarity with at least some of the following areas: Microsoft Office 365, Azure, VMware ESX(i), Microsoft Hyper-V, Microsoft Exchange server administration, DB (SQL/Oracle), Windows OS 2008(r2) & 2012(r2) advanced user or administrative level, Practical understanding of TCP/IP (OS, firewalls configuration)
  • Ability to quickly learn, understand and explain technical information
  • Ability and desire to take ownership of client issues through resolution
  • Excellent time management skills
  • Ability to work in a fast-paced environment.

We offer:

  • Private medical insurance for you, one adult dependent, and your children
  • Meal tickets
  • Private pension plan
  • Life insurance
  • Vision reimbursement
  • Annual leave and additional vacation days based on tenure
  • Cafeteria Benefit Plan where you will be able to flexibly customize your benefits package based on your budget and personal needs
  • Veeam Care Days – additional 24 hours for your volunteering activities
  • Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program

Please note: If the applicant is permanently present outside of Romania, Veeam reserves the right to refuse to consider the application for a job.

#LI-DR1

 


Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.  

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. 

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

Similar Jobs

ByteDance - HR Operations Specialist (Third-Party Contractor)

ByteDance

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
2 Months ago
Nintendo - Intern Distributor Marketing Support (m/f/d)

Nintendo

Frankfurt, Hessen, Germany (On-Site)
6 Months ago
MIQ Digital - Account Manager

MIQ Digital

New York, New York, United States (Hybrid)
10 Hours ago
Appier - Campaign Executive

Appier

Taipei City, Taiwan (On-Site)
9 Hours ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Sbm management - Assistant Site Manager

Sbm management

Redmond, Washington, United States (On-Site)
1 Month ago
ION - IT Internal Auditor, Italy

ION

Italy (Hybrid)
6 Months ago
NinjaVan - Manager, Sales (Client Success Management)

NinjaVan

Subang Jaya, Selangor, Malaysia (On-Site)
6 Months ago
Tesla - Service Advisor

Tesla

London, England, United Kingdom (On-Site)
2 Months ago
Illumination - Partnerships, Marketing Intern - Summer 2025

Illumination

Santa Monica, California, United States (Hybrid)
2 Months ago
The Walt Disney Company - Resort Call Center Supervisor (Special Event)

The Walt Disney Company

Hong Kong (On-Site)
2 Weeks ago
tonies studios - General Ledger Accountant

tonies studios

Düsseldorf, North Rhine-Westphalia, Germany (Hybrid)
1 Week ago
Assystems - Ingénieur Automatisme Nucléaire H/F

Assystems

Lyon, Auvergne-Rhône-Alpes, France (On-Site)
6 Months ago
Nintendo - Intern - Public Relations

Nintendo

Redmond, Washington, United States (On-Site)
6 Months ago
Universal Music - Creative Director - Creative Services

Universal Music

New York, New York, United States (On-Site)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in Bucharest, Bucharest, Romania

ASSIST Software - Business Operations Specialist

ASSIST Software

Suceava, Suceava County, Romania (Remote)
3 Months ago
Ness Digital - Big Data Engineer

Ness Digital

Timișoara, Timiș, Romania (Remote)
3 Months ago
Tesla - Vehicle Readiness Specialist

Tesla

Timișoara, Timiș, Romania (On-Site)
2 Months ago
Google - HR Process Owner, People Operations

Google

Bucharest, Bucharest, Romania (On-Site)
3 Days ago
Trendyol - Warehouse Operations Professional

Trendyol

Bucharest, Bucharest, Romania (On-Site)
4 Months ago
Amber - Graphic Designer (Project Based)

Amber

Bucharest, Bucharest, Romania (Hybrid)
1 Month ago
Google - Software Engineer III, Android, ART Libraries

Google

Bucharest, Bucharest, Romania (On-Site)
2 Days ago
Funcom - Environment Artist - Internship

Funcom

Bucharest, Bucharest, Romania (On-Site)
1 Month ago
Veeam Software - Senior Manager, Renewals & Customer Success Representative, Named (French speaker)

Veeam Software

Bucharest, Bucharest, Romania (On-Site)
1 Day ago
Global Step - Junior Game Tester

Global Step

Bucharest, Bucharest, Romania (Hybrid)
6 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Veeam’s got your workloads covered — cloud, on‑prem, remote sites, and everything else in between. Our Zero Trust principles are baked into every backup, ensuring your data is protected and ready for recovery. Wherever your data lives, Veeam works with that, too.


Prague, Czechia (Hybrid)

Warsaw, Masovian Voivodeship, Poland (Hybrid)

Prague, Czechia (Hybrid)

Lisbon, Lisbon, Portugal (Hybrid)

View All Jobs

Get notified when new jobs are added by Veeam Software

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug