Account Executive - Strategic [Automotive + Robotics]

The Strategic Account Executive (Automotive + Robotics) will report to the Director of GTM for our Autonomous Vehicle + Robotics vertical, and will be responsible for maintaining and expanding relationships with our largest, most strategic autonomous driving customers as well as prospecting new robotics companies. In this role, you will be responsible for wallet share and driving revenue growth. You will also ensure customer satisfaction and develop a deep understanding of customer needs and challenges. This role requires significant ownership in a fast-paced environment and you will motivate your internal teams to set the pace for account growth.

In this role, you will:

• Own and drive overall relationship with Scale’s largest and most complex autonomous driving customers
• Develop and foster strong customer connections with executive stakeholders across multiple business units and levels within an organization
• Work with internal stakeholders to develop and execute comprehensive account strategy; drive strategy and ensure account team members are aligned on approach, current status, and actions required 
• Serve customers by demonstrating responsiveness and understanding of business needs
• Proactively engage and influence internal and external partners, providing expertise and suggesting new ideas
• Identify, qualify, and close opportunities for customer retention and growth
• Develop and execute strategic plan for renewal; understand the customer stakeholders and review process and create mutual close plan
• Collaborate with operations, engineering, and product teams to provide the voice of the customer internally; be known as the expert on the customer 
• Thrive in a multi-tasking environment with the ability to adjust priorities
• Consistently share knowledge of industry trends and solutions

Ideally, you will have:

• 8+ years of enterprise customer management experience; 2+ years experience selling deeply technical solutions to business and technical audiences
• Experience building strategies to effectively grow and retain revenue
• A track record selling and closing complex solutions to enterprises in the deal size of $500K to $5M+
• Demonstrated success by consistently achieving quota
• Ability to drive the renewal process through deal closure
• Passion for what you do, and the creativity and willingness to think outside of the box
• Excellent writing and communication skills
• Strong sales process skills and systems skills (Slack, Salesforce, Outreach, Clari)
• Demonstrated ability to develop strong consultative relationships with external partners and internal cross-functional teams at all levels
• Experience with creating, developing, and communicating executive-level materials
• Strong project management skills, high detail orientation, and exceptional organizational skills
• Technical background highly valued