Sales Development Representative

1 Month ago • 2 Years + • Sales

Job Summary

Job Description

As a Sales Development Representative (SDR) at DevRev, your primary goal is to expand the customer base and build a healthy revenue pipeline, targeting local and US markets. You will identify and reach out to potential customers, qualify leads, and arrange meetings between leads and Sales Representatives. You will also need to understand and communicate the company's product value, meet sales targets, manage data in a CRM system, and collaborate with sales and marketing teams. Your typical work week involves researching prospects, contacting them via phone, email, networking, and social media, and setting up appointments. The role requires excellent communication, interpersonal skills, and familiarity with CRM and sales outreach tools.

Must have:

2+ years in B2B Sales/Business Development.
Excellent communication skills (written, verbal, and visual).
Setting up appointments through social media platforms (LinkedIn, Twitter).
Strong interpersonal and relationship-building skills.
Comfortable talking to prospects over the phone and in front of a camera.
Familiarity with CRM and sales outreach tools (e.g., Outreach, ZoomInfo).

5 skills required

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Job Details

DevRev

DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.

Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.

Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America’s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.

Job Description

As part of the Revenue organization within DevRev, we are growing our team and hiring talented & ambitious people in the role of Sales Development Representatives (SDRs). Your goal will be to expand DevRev's customer base and build a healthy revenue pipeline for the company, targeting local and US markets. In this role, you will also have an opportunity to refine our go-to-market scripts and provide feedback to our Product and Engineering teams.

Lead Generation: Identifying and reaching out to potential customers.
Qualifying Leads: Evaluating the suitability of leads for sales engagement.
Setting Meetings: Arranging meetings between leads and Sales Representatives.
Product Knowledge: Understanding and communicating the company's product value.
Sales Goals: Meeting or exceeding set sales targets.
Data Management: Logging activities and customer data in a CRM system.
Team Collaboration: Working with sales and marketing teams

Typically your work week looks like this:

Research prospects (company profile, decision-makers, needs, contact details etc.)
Contact prospects through phone, email, networking, and social media to develop sales opportunities
Set appointments for leads to meet virtually with the sales team
Maintaining well-organized, up-to-date, and accurate sales information and activity reports within the system

An ideal candidate should have:

2+ years in B2B Sales/Business Development.
Excellent communicator – written, verbal, and visual
Setting up appointments through social media platforms (LinkedIn, twitter etc.)
Strong interpersonal and relationship-building skills via Social Networking.
Comfortable talking to prospects (senior executives) over the phone as well as being in front of a camera (Zoom meetings, webinars, sales videos, etc.)
Familiarity with CRM and sales outreach tools (e.g. Outreach, ZoomInfo etc.)

You Are :

Proactive. You prefer taking the initiative to wait for someone to tell you what to do.
Persistent. You don't give up or view rejection as a setback, you view it as being one step closer to the right answer.
An Excellent Communicator. You listen, understand and convey your message clearly and concisely.
Open to change. You're inspired by the endless ways in which everything we do can always be improved.
Calm under pressure. You have a sense of urgency but channel it into productively working through any issues.

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.

That is DevRev!