Account Manager

Role:

The Account Manager is a supervisory role responsible for developing and maintaining relationships with clients and group companies, securing projects, and overseeing their operations, quality, and delivery to ensure smooth project progression.

You will collaborate with various internal and external stakeholders to meet the expectations of clients and group company representatives, focusing on ensuring quality and profitability.

You will communicate closely with your reporting line, the Group Account Director, to understand internal and external resource allocation and manage profitability.

Additionally, the successful candidate is required to have native-level Japanese communication skills and business-level English communication skills.

Main Responsibilities:

Play a crucial role in managing relationships with clients and group company representatives.

• Understanding Scope:

Confirmation and negotiation of the scope, objectives, deliverables, duration, costs, and risks.

• Progress Management:

Monitor whether projects are progressing as expected or if delays are occurring, and drive projects forward. Report status to your superior and consult as needed.

• Quality Control:

Creation of proposals, checking that work is performed according to established rules, decisions, and guidelines.

• Budget Management:

Not calculating yourself, but collaborating with internal producers and external parties to build and manage profitability.

• Risk Management:

Identify risk areas in project progression, predict necessary countermeasures, collaborate with producers, and accumulate necessary costs and resources.

Required Conditions:

• 5+ years of account management experience in the advertising or production industry.
• Japanese proficiency - Native level.
• English proficiency - Business level or higher (reading, writing, conversation).
• Ability to work in a demanding and fast-paced creative production environment. Flexibility is important in this role, and overtime and weekend work may occur depending on the project.
• Deep understanding of print production processes is desirable.

More Welcome Conditions:

• General understanding of production processes not only in print but also in digital imaging and video production.
• Design experience is a plus.

Hogarth Values:

Heart & Soul: We love our work. We pour energy and enthusiasm into every task. We push boundaries, never settle, and constantly seek better ways.

Hands-on: We don't wait for things to happen; we get straight to it. We are practical and ego-free. We do what's necessary to achieve the highest standards of work.

Honest: We are frank, straightforward, and speak clearly. We act with integrity and keep our promises.

Happy Family: We enjoy working together. We care for our colleagues. We are a diverse group. We want to work with people from various cultures and expect great things from each other. Even in difficult situations, we don't lose our perspective or sense of humor.

#LI-CT1

Our Hogarth Values:

Hands on

No egos here. Just a shared drive to roll up our sleeves and make great things happen. Every project--big or small, gets our full energy because we believe in doing things right. Every single time. It's how we deliver real results without cutting corners.

Honesty We are real and authentic – with each other and in our work. Honest, direct communication builds the trust we need to collaborate, grow, and make meaningful things together. It’s not always easy but it’s always worth it.

Heart & Soul We bring heart to everything we make. Passion, pride and relentless drive push us beyond “good enough” ––because we care deeply about our craft, and we’re always chasing better. We love what we do, and it shows.

Happy Family

Creating a space where everyone feels valued--even when opinions differ, makes this a supportive and inclusive environment for our people. We embrace our differences, celebrate our wins together, and never lose our sense of humor.

Hungry

Curiosity keeps us hungry. We question, experiment, and always seek out what's next. We never settle, and we never stop learning.