Intern (Logistics, Product Operations)

1 Month ago • All levels • Product

Job Summary

Job Description

Delivery Hero, a global pioneering local delivery platform headquartered in Berlin, Germany, is seeking an Intern for its Logistics, Product Operations Tribe. This role focuses on improving last-mile delivery efficiency, affordability, and sustainability. The intern will contribute to shaping global logistics products, supporting local entities, and growing a sustainable business. Key responsibilities include creating support documentation, providing customer and internal team support, troubleshooting issues, collaborating with cross-functional teams, supporting new product rollouts, conducting data analysis for product optimization and A/B tests, and providing performance reports and insights to management. The role requires interaction and support for operations stakeholders.
Must have:
  • First experience in SQL
  • Passion for solving business problems with data
  • Eye for details
  • Independent and rigorous working style
  • Team player, thinks outside the box
  • Excellent English communication skills
Perks:
  • Hybrid working model with 2 days/week on campus
  • 27 days holiday
  • 1,000 Euro educational budget
  • Language courses
  • Parental support
  • Access to Udemy Business
  • Health checkups
  • Meditation, Yoga, Gym subsidy
  • Bicycle subsidy
  • Employee Share Purchase Plan
  • Sabbatical Bank
  • Public transportation ticket discount
  • Life & Accident Insurance
  • Corporate Pension Plan
  • Digital meal vouchers
  • Food vouchers
  • Corporate discounts

Job Details

Company Description

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Job Description

We are on the lookout for an Intern to join the Logistics, Product Operations Tribe on our journey to always deliver amazing experiences. 

In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail.

Logistics Product Operations team executes Delivery Hero's vision to always deliver an amazing experience by shaping global Logistics products into winning solutions, to serve our local entities (brands) and ecosystems, and to grow a sustainable business. We have 3 core users in our Logistics ecosystem who are at the heart of everything we do: Customers who place orders for delivery, Vendors who accept & prepare orders, and Riders who deliver our orders.

In the Customer Product Line, we build products that make it easy for local brands to deliver a delightful order experience with efficient operations so customers order on repeat. Data-driven experimentation is part of our Product DNA

 

In this role you will,

  • Contribute to the creation and maintenance of support documentation, including FAQs and troubleshooting guides.

  • Provide excellent support to both internal teams and external customers, troubleshoot issues, and collaborate with cross-functional teams

  • Support the roll-out of new products and features in your region which are aimed at improving our users’ experience, business performance and operational efficiency

  • Conduct analysis to optimize product performance, monitor and review the results of A/B tests to inform decision-making processes.

  • Provide management with regular performance reports, insights and presentations

  • Interact with and support our operations stakeholders 

Qualifications

  • You‘ve already gained your first experience in SQL

  • Highly passionate about solving business problem with data and statistical knowledge

  • You have an eye for details

  • Independent and rigorous working style

  • You are a team player and love to think outside the box

  • Excellent English communication skills, both written and verbal.

Additional Information

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

  • Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

  • We offer 27 days holiday with an extra day on 2nd and 3rd year of service

  • We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

  • Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy

  • Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

  • The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.
                     

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

Similar Jobs

Match Group - Staff Machine Learning Platform Engineer

Match Group

New York, New York, United States (Hybrid)
2 Months ago
NinjaVan - Manager, Partnership (Key Account  Management)

NinjaVan

Subang Jaya, Selangor, Malaysia (On-Site)
9 Months ago
OKX - Senior Product Manager, Trading Infrastructure

OKX

Hong Kong (On-Site)
9 Months ago
plarium - Senior Director of User Acquisition

plarium

Herzliya, Tel Aviv District, Israel (On-Site)
1 Month ago
Demandbase - Strategic Finance Manager - GTM Finance

Demandbase

San Francisco, California, United States (On-Site)
2 Months ago
Netflix - Head of Product, Discovery & Promotion - Middle East, Turkey & Africa

Netflix

Amsterdam, North Holland, Netherlands (On-Site)
6 Months ago
zeta - Vice President, Product & Engineering

zeta

Bengaluru, Karnataka, India (On-Site)
4 Months ago
Toast - Product Counsel, Toast Payroll & HR Suite

Toast

Washington, District Of Columbia, United States (On-Site)
1 Month ago
Razer - Product Evangelist

Razer

Singapore (On-Site)
1 Month ago
bytedance - Senior Product Operations Advocate - R&D Tools Direction

bytedance

San Jose, California, United States (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Buckman - Payroll & Benefits Specialist

Buckman

Ghent, Flanders, Belgium (On-Site)
8 Months ago
Nice - Partner Marketing Director - International (EMEA/APAC)

Nice

London, England, United Kingdom (Hybrid)
1 Month ago
Hitachi - Container Security - Expert

Hitachi

Bengaluru, Karnataka, India (Hybrid)
10 Months ago
Nahc.io - Talent Advisor

Nahc.io

Hong Kong, Hong Kong (On-Site)
1 Year ago
cyara - Sr. Manager, Data Analytics

cyara

Hyderabad, Telangana, India (Hybrid)
4 Months ago
The Rank Group - Electronic Gaming Host

The Rank Group

Manchester, England, United Kingdom (On-Site)
7 Months ago
FICO - Salesforce Senior Business Analyst

FICO

United States (Remote)
1 Month ago
N-ix - Middle .NET Fullstack Engineer

N-ix

Poland (Hybrid)
5 Months ago
supercell - Product Lead

supercell

Shanghai, China (On-Site)
2 Months ago
Coda - Senior/Staff Software Engineer

Coda

Bangkok, Bangkok, Thailand (Hybrid)
1 Year ago

Get notifed when new similar jobs are uploaded

Jobs in Berlin, Berlin, Germany

NXP - Executive Assistant

NXP

Munich, Bavaria, Germany (On-Site)
1 Month ago
Litmus - Deployment Project Manager- EMEA

Litmus

Berlin, Berlin, Germany (On-Site)
1 Month ago
luxsoft - Manager Sales Professional

luxsoft

Ingolstadt, Bavaria, Germany (On-Site)
1 Month ago
GMS Services - Senior DevOps Developer

GMS Services

Berlin, Berlin, Germany (On-Site)
10 Years ago
Applike - (Senior) DevOps Engineer

Applike

Hamburg, Hamburg, Germany (Hybrid)
3 Years ago
Gunzilla - Lead Technical Artist

Gunzilla

Frankfurt Am Main, Hessen, Germany (On-Site)
4 Months ago
Tesla - Full-time Plant Firefighter - Team Leader B I/II

Tesla

Brandenburg, Germany (On-Site)
5 Months ago
Salesforce - Entreprise Account Executive - Germany - Healthcare & Life Sciences

Salesforce

Frankfurt Am Main, Hessen, Germany (On-Site)
10 Months ago
Slay - React Native Engineer

Slay

Berlin, Berlin, Germany (On-Site)
4 Months ago
Fishlabs - Level Artist

Fishlabs

Hamburg, Hamburg, Germany (Hybrid)
3 Months ago

Get notifed when new similar jobs are uploaded

Product Jobs

Sabre India - Senior Product Technology Consultant

Sabre India

Paris, Île-de-France, France (Hybrid)
2 Months ago
Scopely - Head of Product

Scopely

Barcelona, Catalonia, Spain (On-Site)
2 Months ago
Wolters Kluwer - Product Owner (m/w/d) - Payroll software

Wolters Kluwer

Ludwigsburg, Baden-Württemberg, Germany (Hybrid)
1 Month ago
bytedance - Product Operations, Search Ads AI Data Service - Trust & Safety

bytedance

Pasig, Metro Manila, Philippines (On-Site)
3 Months ago
Wolters Kluwer - Associate Director, Product Operations Region West

Wolters Kluwer

Hoevelaken, Gelderland, Netherlands (Hybrid)
1 Month ago
BioFire - National Product Specialist

BioFire

United States (On-Site)
1 Month ago
Dream Sports - AVP - Product

Dream Sports

Mumbai, Maharashtra, India (On-Site)
10 Months ago
Progress - Director, Product Marketing - Digital Experience BU

Progress

United States (Remote)
2 Months ago
CME Group - Lead Product Owner

CME Group

Chicago, Illinois, United States (Hybrid)
1 Month ago
Dentsu - Senior Product Owner

Dentsu

Frankfurt Am Main, Hessen, Germany (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded